Tips and Ideas

Your office space can support your business goals if you approach them the right way. Whatever space you’re updating, you want to lead with the question— will this make the time my team spends together more worthwhile? 

How you define “more worthwhile” will inform the spaces you update and how you approach your office design. Whether you’re looking to enhance collaboration, boost retention, upskill your workforce, or attract new talent, we’ll show you how a savvy approach to office design and space planning can help you meet the internal business goals that matter most to your company right now.  

Want to Enhance Collaboration? Look to Your Conference Room

If collaboration is at the top of your priority list, consider starting by taking a look at your conference room. Conference rooms are where teams hash out ideas, overcome challenges, and achieve the lightbulb moments that you need to move the needle in a meaningful way. When you bring a strategic approach to your conference room furnishings and layout, you’re supporting improved collaboration for every meeting that happens in the space.

Not sure how to get started? These are some of the top considerations when tackling conference room upgrades:

• Start with a purpose-built design.

• Incorporate hybrid meeting capabilities.

• Consider layout and space requirements.

• Keep comfort in mind.

• Choose tech-friendly furniture. 

Ready to dive deep? Get the Conference Room Guide to learn how to implement each of these design goals and more. 

Need to Upskill Your Workforce? Update Your Training Space

When you create a space for teams to upskill and grow, your organization is positioned to grow with them. Whether you’re looking to tackle a specific skill gap in your workforce or you more generally want to invest in employee training, a training room is a great place to start because it gives your organization tools to tackle change management more effectively, strengthen company culture, and prepare both employees and the company for the future. 

All these benefits contribute to improved employee retention. Workers are more likely to stay at a company where they feel valued and like they have the tools and skills they need to perform their job well.

To maximize the potential impact of your training room design, follow these design tips:. 

• Choose a layout that best meets your education and learning needs.

• Consider inclusivity and accessibility. 

• Check acoustics and audiovisual equipment. 

• Include a range of comfortable workspace options. 

• Upgrade tech and connectivity features. 

• Provide effective storage solutions. 

Get the full list, plus some in-depth guidance on how to get the most out of your office upgrades with the Training Room Guide. 

Looking to Improve Retention? Consider Your Breakroom Design

Breakrooms will likely be appreciated by every employee who enters them, which is important given that highly talented workers want a great, relaxing space where they can unwind. By investing in your breakroom now, you can make a fast and easy-to-execute improvement that boosts morale while also helping to attract and retain top talent. 

What else can breakrooms do? They can:

• Support improved work-life balance

• Foster social connection

• Improve employee wellbeing

• Act as a key market differentiator for your business. 

Want to get the most out of investment in your breakroom design? Here are some of the top tips:

• Choose furniture that promotes comfort and relaxation. 

• Encourage social connection.

• Champion health and wellness.

• Offer worker-led personalization. 

Want more? Get the complete Breakroom Guide. 

Providing a quality workplace experience is a key driver impacting employees’ decisions to work in the office. While employee needs and preferences have changed in several ways over the last few years—including a desire for increased comfort, and places to focus and collaborate— many government offices aren’t yet equipped to meet these needs. 

According to the 2022 Gensler U.S. Workplace Survey, the top reason employees want to come to the office is to focus on their work. This reason is closely followed by access to technology and collaboration. That said, top workplaces need to provide a variety of employee experiences to address employee needs and preferences.  

“A good office meets your needs. A great office does some of the heavy lifting, making it easier to block distractions and providing design flexibility,” explains Rhonda Hagen, space planner and designer at NBF. 

There are 3 primary spaces in government offices that will have the biggest impact on the employee experience—improving productivity, collaboration, employee engagement, and more.  

Private Offices 

Private offices are still important places for focus and collaboration. Given the need to achieve multiple goals in one space, flexibility is key. 

When planning private offices, it’s important to remember that the people using the space may change before the furniture does. Choosing adjustable furniture with ergonomic flexibility helps employee productivity today and into the future. Options like adjustable height L-shaped desks are great because they can fit multiple bodies and offer the ability for focus sessions and for deep focus. For comfortable and durable seating, mesh office chairs are a favorite for government customers. Many are on the GSA contract and ship today. 

Reception Area 

This is the place where guests are able to pause for a moment to collect themselves before an interview, meeting, or tour. Modern, comfortable, and flexible reception areas can help make the right first impression.  

Reception trends are moving away from individual seating and toward comfortable and inviting pieces like sofas and loveseats. NBF design experts are seeing a lot of interest in collections with lounge-style furniture—like the Metropolitan collection—especially within state and local governments. 

Workstations 

Gone are the days when it was common for employees to sit inches away from their colleagues in open-plan offices. Instead, taller panels and dividers are giving workers the spaces for focus that they crave. 

Panel systems, commonly known as cubicles, are still a go-to solution for government customers. These spaces should provide places for quiet focus, include soft touchdown areas for teams to collaborate, and include power outlets and USB ports that allow employees to charge as they meet. To optimize panel system workstations, it’s important to partner with a supplier that has an in-house team of experienced designers who can plan the workspace to fit your needs.  

How NBF Supports Government Buyers

Flip-arm chairs, chairs that have arms that you can flip up or leave down, can enhance the functionality and efficiency of any workplace. The ability to go armless offers several benefits, especially for police stations where officers prefer them because they don’t impede their duty belts. 

Aside from comfort and style, here are the top reasons why investing in chairs with flip-up arms may make sense for your organization. 

Lowers Furniture Costs 

Flip-arm chairs can be used for meetings, training sessions, interviews, briefings, and more. Investing in flip-arm chairs eliminates the need for multiple seating options, allowing you to save money and space.  

Professional Appearance 

Investing in quality, uniform flip-arm chairs that match the office design aesthetic reflects positively on the organization. NBF offers several flip chair options to match any style.  

Easy to Clean 

Ensuring that furniture remains clean, even in high-traffic areas, is important. Flip-arm chairs are often designed with materials that are easy to clean and maintain. 

Increases Accessibility  

Many flip-arm chairs are designed to meet accessibility requirements, providing comfortable seating options for individuals with disabilities, those with mobility challenges or people with larger bodies. 

Supports Employee Productivity 

Comfortable employees are productive employees. Many flip-arm chairs offer ergonomic adjustments to customize the chair to multiple users. 

 Long-Term Cost Savings 

Compared to basic chairs, flip-arm chairs may have a higher initial cost. Their durability and versatility can add to cost savings in the long term.  

4 Chairs We Love With Flip-Up Arms

Ready to make the switch to the improved flexibility of an office full of chairs with flip-up arms? Here are 4 of our favorites. 

Featured Product: Linear Vertical Mesh Task Chair

Why we love it: Enjoy a pop of contemporary style and functional features at a great price point. 

Featured Product: Avanti Executive Chair w/ Flip Arms

Why we love it: With a leather look and kinetic lumbar support, this chair has your back every time you lean, twist, and reach. 

Featured Product: Essential Mesh Back Chair

Why we love it: A memory foam seat means that you get all-over support instead of a couple of sore pressure points.

Featured Product: Omega 24/7 Big and Tall Chair w/ Flip Arms

Why we love it: With a 5”-thick foam seat and a weight capacity of 300 lbs, this chair was built to support a wide range of bodies for all-day comfort. 

Need Help? We’ve Got You 

As companies are winding down the year, leaders with budget money are looking for ways to provide value with those final dollars. There are many ways you can make small upgrades to your office while making a big impact. Strategic investments in the workspace can enhance employee satisfaction and productivity, fostering a positive and efficient work environment as you step into the new year.

Light the Way

Wintertime can be dreary and dark. Look for spaces in your office that are particularly unwelcoming because of the lack of lighting. Tabletop, desktop, or floor lamps are easy ways to make employees’ spirits bright. Consider incorporating varied lighting options, such as LED strips and pendant lights, to create a layered lighting effect that can enhance the overall aesthetic and functionality of the workspace.

Featured product: Simplistic Floor & Table Lamps - Set of 3

Replace Outdated Seating

Office chairs don’t have to be strictly utilitarian. They can be fashionable as well as functional. If you have outdated or worn-out seating, replace it with modern, inviting options that can perk up the room and make your employees more comfortable.

Featured product: Perspective Ergonomic Mesh High-Back Chair

Turn up the Collaboration

As your teams plan for the new year, your collaboration spaces should support those efforts. Adding whiteboards, seating pods, or tech-enabled tables can greatly increase brainstorming and group activities.

Featured product: Barista Table and Chair Set

Flexibility Fosters Productivity

Whether your employees are working from an office building or their home office, the ability to sit or stand while working can encourage productivity. Variable standing desk options have greatly expanded and now include whole desktops in a variety of sizes that can move with your employees as they stretch their work environment.

Featured product: Connexion Executive U-Desk with Adjustable Height Bridge

Off-season Organizing

Spring cleaning is important in your home, but off-season organizing in your workplace is just as vital. Adding cabinets and credenzas to store files and equipment can make everyone feel better about their surroundings. A decluttered space promotes focus and productivity, enhancing the overall work experience.

Featured Product:  District Cabinet and Lateral File Set

Office Space Ergonomics

Now is the time to make small upgrades to office and desk spaces that help you keep your commitment to wellbeing and ergonomics. Whether it is a standing desk, monitor stands that reduce stress to the upper body, or desktop risers, investing in these enhancements not only prioritizes employee well-being but also demonstrates a tangible commitment to fostering a supportive and healthy work environment.

Featured product: Lotus™ Sit Stand Adjustable Desktop Riser

The ability to take advantage of on-the-job training is an important part of the employee experience. In a recent report, an overwhelming 94% of employees said they would be more likely to stay at a company that invested in training, and 70% said they would be willing to leave that company if better employee development opportunities were available elsewhere. 

Training rooms are your company’s investment and dedication to employee development, upskilling, and on-the-job training. To get the most out of your training room, follow the number one rule: employee-centric design. 

What Is Employee-Centric Design?

Employee-centric design, or human-centric design, is an approach that centers on employee needs in the office design and space planning process. 

Maximize the Value of Your Training Room

According to a study conducted by the International Journal of Human Resource Management, “training appears to be an effective measure to keep qualified employees at the employer and counteract the impending shortage of skilled workers and loss of human and social capital.” 

What kind of return can you expect from investing in your training space? According to the same study:

• Training can increase overall retention by up to 14%. 

• Training visibility (which includes the creation and maintenance of a training space) can decrease turnover by 2.5%.

But not all training rooms are created equal. Training rooms that prioritize employee-centric design will help maximize their value. 

Using employee-centric design to rethink your organization’s training space also offers several more qualitative benefits. It can:

• Make change management more effective

• Improve office culture and worker morale

• Help your business prepare for the future

3 Elements of Employee-Centric Design for Training Rooms and Spaces

When starting a training room design project, these 4 tips will help you get the most out of your new or revamped training room.

Choose a Layout That Supports Learning and Engagement

Pick a floor plan that matches your company’s training initiatives. Will your training space be used primarily for workshops and upskilling, team building and leadership development, onboarding, or something else? Presentations may benefit most from a classroom-style or theater layout. Seminars may be best suited by a U-shaped layout, allowing everyone to see the instructor while also maintaining a layout that promotes lively discussion and engagement. Workshops and team building sessions may be best supported by a pod-style layout. 

Need a training space that can do it all? Look for flexible furniture solutions like mobile training tables, presentation boards, and nesting chairs.

Inclusivity

Make sure your training room is designed to help workers stay engaged and attentive and ensure your space has been designed to meet the physical and mental needs of employees. Make the space accessible for participants with disabilities by including a variety of seating options, like ADA-compliant tables with moveable seating. 

Comfortable, Flexible Chairs

Training sessions can last for extended periods of time. Make sure to offer workers comfortable, adjustable chairs. This will help them stay focused on the topic at hand. Many training room chairs are designed with comfort and flexibility/storage in mind— including features like a padded seat and mesh back in addition to casters (which allow them to move easily) and nesting/stacking for compact storage. 

Next-Level Your Office Training Room

Training rooms are where organizations provide development opportunities to employees. It should be a space where workers feel engaged, enabled, and inspired. When participants have the tools needed to learn and participate, your training room can drive better outcomes for the organization. 

One of the top ways to do that? With flexible furniture. Yes, the furniture you choose can have an impact on how productive and inspiring your office training space is. 

How In-Person Training Can Drive Better Results

While online training and webinars offer flexibility, in-person training experiences lead to better training and learning outcomes. Face-to-face interaction offers a better learning experience than video, audio, or text-based learning.

We see this reflected in the data. Online classes can lead to decreased participation. This may be because in-person training relies on a facilitator who can provide feedback and direction in real-time, whereas virtual learning environments leave more wiggle room for disengagement. 

Why Flexibility Matters in Training Room Design

Office training rooms are used for a variety of different purposes. The same space may need to work for onboarding, upskilling, change management, team building, and more. Different layouts can more effectively support these different uses. 

• Seminar- or classroom-style layouts: Classroom-style layouts, with training tables and chairs arranged facing a shared focal point, are ideal for educational seminars, and hands-on instructional opportunities. 

• U-shaped layouts: U-shape training room layouts, with tables arranged in the shape of a horseshoe, can encourage socialization and help employees engage in teambuilding exercises.

• Theater-style layouts: Theater-style layouts, with chairs arranged in rows (with or without tables), work best for presentations, speeches, and awards ceremonies.

How Flexible Furniture Enhances Your Training Room

Having a training space that can do it all allows you to maximize the impact of your training room design. Flexible furniture allows you to do just that. With mobile tables and chairs, you can begin an all-day session with a presentation or seminar, then seamlessly transition the room to a pod-style layout during lunch for afternoon breakout sessions. And if you need to push it all away, stacking and nesting storage options allow you to store training furniture in a compact space. 

When planning a new training room or a training room refresh, look for these furniture options: 

• Mobile training tables

• Mobile chairs

• Flexible space division solutions

• Mobile presentation boards

Next-Level Your Office Training Room

Flexible furniture is just one of several training room design best practices. Get even more, plus details on how a well-designed training room can provide business value with the guide. 

Training rooms and spaces provide a massive benefit for employees looking to learn new skills, and they’re wonderful tools for employers who want to upskill their workforce, invest in new technologies, and more efficiently onboard new hires.

Companies that offer training report higher projected earnings and greater employee readiness for future technologies and processes.

Training room layout—the way you put together the space—can affect the outcomes of your training, upskilling, and development sessions. Here’s how to use layout to get the most out of your training room.

3 Top Considerations When Planning Your Training Room Layout

As you begin work to build or upgrade your training space, here are 3 essential tips to set you up for success. 

Match the Layout to the Need

Different layouts offer different benefits. To maximize how hard your training room works for you, choose a layout that matches the session or gathering. The most commonly used layouts in training rooms are classroom-style, U-shaped, and theater-style seating.

Here’s how to approach training room layouts like a pro. 

• When to choose classroom-style training room design: If you need to provide frequent educational seminars and hands-on instructional opportunities.

• When to choose U-shaped training room design: To encourage socialization and help employees engage in teambuilding exercises.

• When to choose theater-style training room design: To accommodate a larger audience for presentations, speeches, and awards ceremonies.

Because many organizations will need to transition from one layout to another, depending on the needs of an event, flexible furniture is a popular solution. Flexible furniture like mobile tables and chairs make revamping your layout a breeze. 

Build to Handle Your Capacity Needs

Your training room will likely need to serve as one of the highest-capacity spaces in your office. Sometimes, organizations have a lot of space to work with. Others will have to find ways to maximize compact spaces. As you begin your project, consider how many people the space will need to accommodate. What will be the highest number of people to gather in this space? What will be the smallest gatherings? 

Tips for determining how many tables and chairs you’ll need:

• A good rule is to seat 2-4 people per training table, which promotes teamwork and learning without leading to overcrowding. 

• If you need to teach a larger group, consider a classroom-style training room with fewer tables, and more stacking chairs.

Once you know what your needs are, you can ensure your training room is built to support them by adding additional collapsible chairs (stacking, nesting, or folding) that can be easily stored and pulled out when you need overflow or high-capacity seating. 

Make Sure People Can See and Hear

How well people can see and hear directly impacts their ability to learn and engage with the material. To ensure your training room provides a great audiovisual experience for everyone involved, you’ll want to: 

• Opt for sound-absorbent materials, like carpets and acoustic panels, to prevent echoes while also improving speaker clarity. 

• Insulate your training room to keep outside sounds from interrupting sessions.  

• Implement high-quality audio equipment, like microphones, speakers, and PA systems, to make sure everyone can hear and speak clearly.

• Install a projector or display screen that workers can see from all angles.

• Offer other demonstration tools, like whiteboards, flip charts, “smart” boards, and interactive digital displays to enhance visual presentations.

Next-Level Your Office Training Room

An intentional layout is just one of several training room design best practices. Get even more, plus details on how a well-designed training room can provide business value with the guide. 

A good office meets your needs. A great office does some of the heavy lifting, making it easier to block out distractions and provide organizations with flexibility so that the space continues to work for years to come. “The truth is that the people using the office may change before the furniture does, so you need solutions that are accessible to a wide range of folks—providing ergonomic support and design flexibility,” says Rhonda Hagen, NBF Space Planner.  

Top Trends for Private and Executive Offices in 2023

We’ve seen a space shift in private offices. The number 1 reason that people are returning to the office is to focus on their work, according to a recent Gensler workplace survey. Workers also cited the ability to connect and collaborate in person as an important factor driving in-office work. 

As such, the executive office needs to serve 2 purposes. It needs to be:

1.  A quiet place where professionals can complete complicated tasks and dig into deep work.

2. A space that’s designed for engagement, feedback, and mentoring. 

Enhance Connections

We’re seeing increased warmth being incorporated into private office design with more organizations opting for seating that looks as comfortable as it feels—inviting you to grab a seat and stay a while, which in turn will help supervisors build stronger connections with their direct reports.

Ergonomics

The office has the ability to offer ergonomic support in a way that most home office setups simply aren’t built to accommodate. Outfitting an executive office with ergonomic furniture shows workers that you have their backs…literally. This includes everything from an ergonomic chair (the more adjustments it offers, the more customized it can be to the user’s body) to articulating keyboards and monitor arms. 

Let Them Work How They Want To

Sit-to-stand desks provide people with the flexibility to move between deep work and 1:1 meetings with the push of a button—also giving them the choice of how they work when they work. 

Hard-Working Accessories

Hard-working accessories like magnetic whiteboards make it easy to visualize and share ideas. Outfit private offices with the finishing touches that make all the difference (and that we just don’t have at home). 

How to Get the Most Out of Private Office Design

When outfitting a private office, or executive office, these 3 simple tips will set your space apart and maximize the design’s longevity and flexibility. 

• Support deep work with ergonomics: Ergonomic design gives professionals what they need to maintain deep focus for high-priority work. Choose furniture with ergonomic adjustability that can fit a wide range of bodies.  

• Connect with tech integrations: Make it easy to video conference and stay charged. Seamlessly meet tech needs with furniture featuring ergonomic power, grommets for wire management, and more. 

Every government buyer has their own unique purchasing requirements, which is why we don’t offer a one-size-fits-all approach. We offer curated service to each of the 20,000+ government orders we fulfill per year, and in our 40+ years of business, we’ve learned a few tips about how government buyers can set themselves up for success to make the office furniture procurement process as simple as possible. Follow these tips to make government shopping at the end of the fiscal year (or anytime) a breeze.

Know Your Individual Buying Requirements

The best place to start is to learn the specific buying requirements for your office. An Air Force installation might have different purchasing requirements than a Social Security office or a National Parks Service facility. What makes it even trickier is that even individual Air Force bases or National Parks facilities might even vary in their requirements. 

If you can find someone in your office who can point you to a list of your specific purchasing requirements—or if you can identify your local purchasing authority—that might help you focus your furniture shopping on items that are more likely to be approved. 

Look for Vendors Who Offer Government Contracts

Take some of the initial headaches out of getting your government purchase approved by shopping with vendors who meet federal acquisition regulations. This is pretty much the bare minimum when it comes to purchasing requirements, so you’ll likely still need to ensure that a product meets your specific set of buying requirements, but it’s a start.

GSA (Federal Contracts)

NBF's GSA contract (GS-27F-0024V) covers 1000s of products, including desks, chairs, partitions/cubicles, and conference furniture.

State and Local Contracts

NBF offers several contracts for use by state and local government agencies, including the Association of Educational Purchasing Agencies (AEPA), Buy Board, and The Interlocal Purchasing System (TIPS) cooperative purchasing agreements, as well as a California Multiple Award Schedule contract.

Shop for Items That Ship Quickly

Government purchases generally need to be charged when the item ships, rather than when the purchase is made. If you’re trying to use your budget before the end of the fiscal year, you want to look for furniture that’s in stock and can ship quickly, ensuring you won’t lose your budget on a technicality. 

Our in-stock products usually deliver within 2 weeks, and many items even ship the same day you order them. Explore “Ships Today” GSA-approved furniture. 

How to Shop GSA-Approved Furniture

We’ve got several different ways for you to shop for GSA-approved furniture.

• Visit NBF.com/GSA to shop more than 2,000 GSA-contract furniture items. For live GSA pricing, create an account or sign in. 

• Visit GSAadvantage.gov and search "GS27F0024V."

• Email [email protected].

• Call us at 800-588-1010.

Need to meet set-aside purchase requirements? You can purchase NBF products through our network of small business dealers. Email or call us to learn more. 

The material on our site is for informational purposes only, is general in nature, and is not a substitute for professional advice regarding specific government purchasing requirements. 

Wondering how to inspire employees to return to the office? Your workstation design might be the answer. According to the 2022 Gensler  US Workplace Survey, workers cited the ability to “focus on their work” as the number 1 reason to work in the office. 

Employers have also been learning more about not only how to get teams in the office but also how to get the most out of workers return. Want to create an office that makes remote workers want to come back? A recent Forbes piece tells you how. “Inspire, enable, and empower them to co-create a culture and office experience they want to be part of."

Let’s talk about ways that you can harness 2023’s workstation trends to create the ideal space for workers to focus—accented with soft touch-down areas where they can connect and enjoy that hospitality-rich feel—so that they want to spend more time in the office. 

Mixing Traditional Workstations With Soft Touch- Down Areas

Soft touch-down areas are smaller seating vignettes, typically outfitted with cushioned ottomans, club chairs, a loveseat, or a small sofa. Post-pandemic, many organizations are incorporating soft seating areas into their workstation planning. 

The new hybrid work model has contributed to workers’ changing expectations of what kind of experience the office should provide. The Gensler survey found that in addition to library-like spaces for heads-down work, workers also want comfortable spaces where they can connect—similar to a clubhouse, coffee shop, or boutique hotel. 

Top Tips for Furnishing Workstations in 2023

As you outfit or make adjustments to your workstation design, keep these factors in mind for results with the biggest ROI. 

Let people work how they want to. Workers want a variety of experiences. Provide them with options so that they can move from space to space. Adjustable-height standing desks allow people to move throughout the day. Soft touch- down areas provide cozy nooks for breaks, collaborative conversations, and an opportunitiesy to experience that lounge-like feeling. 

Offer robust ergonomics. Robust ergonomics are one of the amenities the office can provide that the typical home office may not. The more adjustments an ergonomic chair offers (adjustable arms, seat tilt, lumbar support, etc.), the more people will be able to customize the furniture to their body. Sit-to-stand desks offer the ability to move throughout the day, which can provide additional support. 

The white-hot, post-pandemic labor market is putting more pressure on office design than ever. Space planning, which has long held influence driving employee and organizational outcomes, has been pushed to the forefront as a key driver for attracting new talent and enhancing employee retention. 

Your organization’s reception area is your first impression—for potential hires who have come to interview and for employees walking in to start their workday, not to mention clients, partners, and other visitors. 

How Reception Space Planning Has Changed

According to the recent Gensler US Workplace Survey, workers want a new mix of experiences in the office. Where a staid reception design in the past might have been good enough, workers are now demanding an office that creates experiences similar to a clubhouse, boutique hotel, and coffee shop. 

According to Gensler, “Before the COVID-19 pandemic, the workplace was on a trajectory toward diversifying experience to match the dynamic nature of work. Now, these expectations have been amplified, and office workers want a more diverse mix of experiences—so much so that the majority (83%) report they would be more willing to return to the office more regularly if their ideal experiences were met.”

In the Gensler survey, younger workers demonstrated a clear preference for hospitality-infused experiences. Older workers also said they’d like to see a mix of hospitality-infused experiences with more traditional businesslike settings. 

With some simple updates, you can give workers the experience they want, taking your reception space from an attrition liability into an attrition asset. And we’ll show you how. 

What a Reception Area Needs to Do

To maximize the ROI of office updates, approach the project from this perspective: “What needs to be done in this space, and how can I help that happen?” The same way you would outline the job description for a role, we’re going to outline the job description for a reception space. Once you have that info, you’ll be able to make stronger choices that drive a bigger impact. 

Jobs That Need to Be Done in the Space

1. Receiving: For most companies, this looks like including a reception desk where your receptionist can check in guests, receive packages, and act as the public face of the office. 

2. Waiting: If a guest or potential hire visits your office, they will likely have to wait in the reception area for at least a few minutes. Your reception design needs to include somewhere they can do this comfortably. 

3. Charging: Many people will benefit from the option of a charging station, either to top up their laptop before a presentation or a phone so that they have enough power to map their train ride home. Choosing furnishings outfitted with AC and USB power shows visitors and potential hires that you understand the demands of modern living and that you’re here to support them. 

4. Learning about your organization: A visitor's downtime can be an added opportunity to learn about your space. Whether you like it or not, the time they spend in your reception area will determine how they feel about your organization, so embrace it. Include print materials on end tables about what sets you apart. Find a way to highlight your mission statement or something cool about your organization. Furnish the space in a style that evokes the brand message you want to convey. 

What You Need Reception Furnishings to Provide

1. Comfort: Comfortable reception furniture cultivates patience and cultivates relaxation. Fill your reception area with furnishings that will have people saying, “I love it here already.” 

2. Durability: Let’s face it—reception is a high-traffic area. You need furnishings that will stand up to regular wear and tear over time.

3. Accessibility: People are diverse, and your reception furnishings should be, too. Incorporate solutions that will make people with varying needs feel welcome. 

Top Reception Area Trends for 2023 and Beyond

Reception spaces are shifting from waiting room to “living room.” You can achieve this effect by embracing hospitality. Think “amentity-rich boutique hotel.” One of the top trends for reception furniture is “resimercial’ furniture. Resimercial, which is a blending of the words residential and commercial, brings the warmth of home furnishings to commercial-grade furniture. This ensures that you can provide warmth while also choosing furniture that will withstand the test of time (especially important for high-traffic areas like reception). 

Explore reception sofas. 

The second biggest trend is tables and seating with built-in power. This provides guests with a convenient way to grab a charge while also keeping your reception area looking clean and polished. Whether you opt for powered furniture or not, you want to be sure that you have end tables and coffee tables so that visitors have a surface where they can place drinks, notebooks, laptops, bags, or other items. 

Explore reception end tables. 

Plants and greenery continue to trend. Spending time around plants has been shown to boost moods. And when your reception area is filled with greenery that requires regular care, it sends the message that the space is lived in and stewardship is part of your organizational culture. Just be sure to choose easy-to-maintain plants so that your receptionist doesn’t have to become an expert horticulturist overnight.

Workplace lactation rooms, also known as breastfeeding rooms or sometimes mothers' rooms, are comfortable and functional spaces designed for nursing parents to pump breastmilk or feed their child in a safe, clean, and private environment. Providing a proper lactation room can help ensure compliance with labor laws requiring employers to provide lactation accommodations and can also be a valuable benefit for companies that want to promote a positive work environment and support employee needs. 

NBF has an award-winning lactation room for our employees in our Milwaukee office, and we are committed to providing the tools you need to get your room ready, too.

Why Your Workplace Lactation Room Design Matters

Health and Wellness

Many considerations go into parenting decisions, including how they will feed their child. While breastmilk and formula both have wonderful benefits for parents and children, they can also both have difficulties with supply availability. Supporting a team member’s choice to breastfeed their child has links to physical wellness for both themselves and their child. 

It can also help to reduce physical complications that can arise from lack of consistent and dependable access to tend to the needs of one’s body while lactating. Additionally, removing some of the logistical planning from the mental load of a parent trying to feed their child while at work supports that employee in all areas of their job by creating more problem-solving bandwidth.

Inspires Achievement

Lactation rooms help reduce the amount of time needed away from work. This can result in increased productivity and reduce absenteeism due to breastfeeding-related issues. Additionally, providing people with the tools and support they need to do their jobs increases employee engagement and inspires people to show up and do their best.

Promotes Employee Retention

Providing a thoughtful lactation room in the workplace shows the company supports its employees' needs and encourages a positive work-life balance. This can improve employee satisfaction and contribute to higher retention rates.

Positive Public Image

Companies that provide well-designed lactation rooms are often viewed as family-friendly and supportive of working mothers. This positive image not only helps retain current talent but can only assist in talent attraction and acquisition.

Good Boundaries Protect All Employees

Some companies assign multipurpose functionality to rooms and depend on a rotating schedule to address employee lactation needs, but this can increase workplace anxiety. People are just as capable of going to the wrong conference room as they are of forgetting to lock a door. By having a protected lockable space for breast milk pumping, a privacy curtain in front of the door, and a sign that says when a room is occupied, employers are investing in protecting appropriate work-life boundaries that allow all employees to feel comfortable and confident.

How to Design a Workplace Lactation Room

Designing a workplace lactation room requires careful planning to ensure that it meets the needs of nursing employees. By following these steps, you can design a comfortable and functional lactation room that supports nursing employees and promotes a positive work environment.

1. Choose a Private Space

Look for a quiet and private room, preferably away from high-traffic areas, that can be used as a dedicated lactation room. It should have a locking door that can be unlocked from the outside in case of emergency, electrical outlets, and appropriate ventilation.

2. Include Necessary Amenities

Equip the space with a comfortable chair, a table, and electrical outlets that are accessible while seated at the table for breast pump use and optional laptop work or other needs. Other helpful room additions include a sink for washing pumps, a small refrigerator for storing expressed milk, a regularly serviced waste bin for disposing of used supplies, and storage or lockers for employees to keep their things separate and safe.

3. Provide Privacy

It's important to ensure that nursing mothers have the privacy they need. Add curtains or blinds to cover windows and doors, and provide privacy screens or floor-to-ceiling privacy curtains to create separation between pumping areas and common areas used for waiting, cleaning, and storage. Place an adjustable sign on the door that says if it is occupied.

Lactation Room Design Tips

These tips can make a world of difference and help you create a lactation room or mothers’ room that supports working parents. 

1. Consider Lighting

The room should have good reliable lighting. Dimmable lighting is ideal so people can adjust the lighting as needed to relax and stimulate milk flow. It is also important that eco-friendly lights that automatically turn off when movement is not detected in rooms do not leave nursing employees in the dark due to being still while pumping.

2. Make It Comfortable

Consider adding a comfortable rug, calming abstract artwork, or plants to make the space welcoming and relaxing. A soft lighting fixture, like a lamp or wall sconce, and a white noise machine or Bluetooth speaker can also help create a warm and soothing environment. Muted color palettes in the room may be appreciated, but there is no need to create a full nursery-like environment with baby decor.

3. Ensure Hygiene

The room should be easy to clean and disinfect regularly, with wipeable surfaces and appropriate supplies provided. It's also a good idea to provide disposable wipes so employees can clean surfaces before and after use. Consider keeping labels and markers and organizing trays near/in the fridge for parents to keep track of their milk.

4. Consider Hydration and Nutrition

Human bodies require 500–700 more calories daily to produce milk. If possible, have water, tea, and snacks in the room since leaving to visit a breakroom while pumping or breastfeeding isn’t an option.

5. Post Accessible Information

Post information or a QR code linking to relevant and helpful information for new parents, such as the company policy to cover costs associated with breastmilk transportation when the parent travels for work.

6. Take Room Photos

Lactation rooms should be left out of office tours to ensure privacy. Therefore, make sure quality photos of the room are available for employees and job candidates before the day comes that they need the room.

7. Seek Feedback

Once the lactation room is set up, ask employees who use it for feedback on how it can be improved to better meet their needs.

We Offer Design Services

Most offices need a makeover. Flickering fluorescent lighting, drab cubicles, and sterile break rooms are anything but inspiring. 

And the impact is more than aesthetic—science has proven our environments affect our moods, energy levels, and cognitive functioning:

• Clutter increases feelings of stress, overwhelm, and anxiety while stifling productivity and even leading to erroneous decision-making.

• Lousy lighting causes sleepiness, irritation, eye strain, and migraines.

• Loud noises elevate stress symptoms by increasing heart rate and blood pressure while reducing blood oxygen levels.

• Workers in stark white offices tend to make more mistakes than their counterparts in colored offices. 

The good news? Even small environmental changes can spark more inspiration and motivation. Here’s some science-backed advice for adjusting your office space to improve your employees’ moods, energy levels, and overall performance.  

Use Design, Color, and Light to Create More Inspiring Office Spaces

Design With the Employee Experience in Mind 

Aside from waiting rooms, we tend to take a utilitarian approach to office design. But how an office space feels can be just as important as how it functions. 

For example, the expansive look of an open office can be impressive to the eye, but the ample noise that comes with an open office is less soothing to the ear—and it can take a toll on productivity. If you’re working with an open layout, divide the office into zones that support connection and focus where they’re needed most. Create a designated collaboration area that offers everything your team needs to ideate and share: a few comfortable couches, a whiteboard, some scratch pads and pens. Then choose a quiet corner of the office to be a library or deep focus area. Equip it with acoustic panels, dividing screens, or tall planters to minimize sound travel and visual distractions. 

Be thoughtful about including elements that can make your team feel more comfortable throughout the workday: 

• Allow employees to personalize their workstations with pictures or mementos, which has been shown to boost mood and improve feelings of autonomy.

• Use coat hooks, shelves, and cabinets to eliminate clutter and keep working areas clean, which can reduce stress and distraction for employees. 

• Access to nature improves well-being on multiple fronts—so include plants and greenery in your office design, display green spaces on screens throughout the office, or even consider playing nature sounds as background noise to improve cognition. 

• Don’t overlook rugs, artwork, and other accent pieces, which can make the office space feel more comfortable and inviting. 

Improve Moods and Cognition With Color 

Many commercial spaces have neutral color palettes. Shades of white, taupe, brown, or gray are common because neutral colors are easier to maintain and can complement a variety of decor styles. 

But neutral colors are also “safe”—they don’t make much of a statement. And they can negatively affect performance: Workers in white rooms make more mistakes, and gray can decrease workers’ confidence and energy.

Vibrant colors, on the other hand, can give your office space a distinct personality. Leverage color psychology to set the mood: 

• Blue, the world’s favorite color, is commonly associated with security, dependability, and trust—which is why blue is often the preferred brand color of finance and insurance brands. Lighter shades of blue evoke feelings of serenity and can be used to create a more soothing atmosphere.

• Yellow is correlated with joy, optimism, and enthusiasm. We associate yellow with sunshine and energy, so decorating with yellow can foster motivation and excitement. 

• Green is commonly used to represent nature and sustainability, which is why food brands favor it. Green also evokes feelings of newness, prosperity, and growth—we can’t forget that it’s commonly correlated with money in the US. 

• Orange is associated with confidence, creativity, and warmth—and it feels fun rather than corporate (Fanta and Nickelodeon feature 2 of the most popular orange logos). Orange is a fitting color for creative industries because it can foster ideation and innovation.

If you can’t paint walls within your space, introduce pops of color with artwork, rugs, throw pillows, or accent lighting. To really crank up the color, invest in couches or chairs featuring bold colors or prints. 

Energize Your Team With Better Lighting

Light exposure affects mood, sleep quality, energy levels, and even metabolism. 

A study by Northwestern University and the University of Illinois at Urbana-Champaign found that “workers without windows reported poorer scores than their counterparts on quality of life measures related to physical problems and vitality, as well as poorer outcomes on measures of overall sleep quality and sleep disturbances.” In contrast, workers with windows received a whopping 173% more white light exposure and slept 46 minutes more each night.  

If your office space has plenty of windows, there may be a simple solution to helping employees feel more energized: rearrange. House workstations closer to windows so your team members can take advantage of natural light. This will help them keep their circadian rhythms in check, meaning they’ll work more productively during the day and sleep better at night. 

If window access is a challenge, smart artificial lighting can still work wonders. Here are some pointers: 

• Avoid dim or harsh lighting. Dim lighting causes eye strain, headaches, and sleepiness, while harsh lighting can disrupt circadian rhythms and energy levels.

• Use cool blue and white lights, which are good for waking up and concentrating. 

• Avoid fluorescent lights, which can trigger migraine symptoms. Opt for energy-efficient LED, incandescent, or halogen lights instead.

• Invest in timers or dimmers so you can easily adjust lighting and save energy when rooms aren’t in use.

Office Inspiration Is On Order

Inspiring office design is so much more than hanging up a few generic motivational posters. The right mix of color, lighting, and decor can create an office space that energizes and excites your whole team. 

So you need office chairs—but what type? Executive or ergonomic? Rolling or stationary? Bench or sofa? 

There are office chairs to suit every style and need, including computer, executive, ergonomic, drafting, and reception chairs. Here’s a quick guide to 16 of the most popular types of chairs and some pointers to help you while you shop. 

In a hurry? Click below to skip straight to the office chair you’re most interested in.

The 2 Most Common Types of Office Chairs

1. Computer Chairs: For standard desk work activities

2. Executive Chairs: When statement and luxury are key

6 Chair Styles to Meet Specific Needs

1. Big and Tall Chairs: For employees who need a little more room

2. Drafting Chairs and Stools: For drafting or standing desks

3. Ergonomic Chairs: For enhanced comfort and well-being

4. Kneel Chairs: The ultimate choice in ergonomic solutions

5. Small or Petite Chairs: Comfortable seating for smaller-stature individuals

6. 24-Hour Chairs: Designed for prolonged or shift-based work

2 Office Chairs With Alternative Arm Options

1. Armless Chairs: For when you're tired of bumping into desks or tables

2. Tablet Arm Chairs: Seating with a flat writing surface

4 Types of Office Chairs for Communal Spaces

1. Beam Seating: A space-saving solution for waiting rooms

2. Benches: Unobtrusive multiperson seating

3. Conference Room Chairs: For boardrooms or meeting spaces

4. Reception Chairs: For waiting rooms or reception areas

5. Sofas and Loveseats: For waiting rooms or common spaces

2 Chair Styles for Flexible or Temporary Use

1. Folding Chairs: A flexible, temporary seating solution

2. Stacking Chairs: Flexible seating that can be easily stored

The 2 Most Common Types of Office Chairs

Before we get into the countless styles of chairs, stools, and sofas available, let’s start with the basics: The two types of chairs found in just about every office are computer and executive chairs. 

1. Computer Chairs

Computer chairs (also commonly called task chairs) are a standard choice for office seating because they’re specifically designed to pair with computer desks. 

The best computer chairs offer features that enhance comfort and ergonomics while working at a computer for long hours: 

• Adjustable seats, backrests, and armrests for a comfortable fit

• Lumbar support for improved posture

• Swivel base and casters for easy movement

2. Executive Chairs

Executive chairs make a statement—they’re designed to convey status and authority. These chairs are often crafted out of high-quality materials like genuine leather and feature luxurious details. 

It’s common to see features like: 

• Tall, stately backs

• Button tufting and thick, winged cushioning

• Genuine wood or leather details

• Kick plates to prevent scratching

The quality of executive chairs goes far beyond looks, though—these chairs are constructed to keep the boss happy, so there are plenty of comfortable options available. 

6 Chair Styles to Meet Specific Needs

Big and tall, short and small. Ergonomic or around-the-clock. Here are 6 chairs designed with very specific needs in mind.

1. Big and Tall Chairs

Standard office chairs aren’t one-size-fits-all. Big and tall chairs provide extra room for those who need a little more space to sit comfortably and feature heavy-duty construction to ensure long-lasting use and safe support for more than 250 lbs. 

Like standard office chairs, big and tall chairs are adjustable for increased comfort and swivel for easy movement.

2. Drafting Chairs and Stools

Drafting chairs and stools are designed for easy use with drafting tables, standing desks, or other elevated surfaces above normal desk height. 

Most drafting chairs and stools include seat backs and foot-support rings or bars to promote circulation and comfort while sitting for extended periods. Drafting chairs are typically height-adjustable, while drafting stools are fixed-height. 

3. Ergonomic Chairs

Ergonomic chairs are quickly becoming the modern office staple because ergonomically sound design can improve overall health, comfort, and even performance. 

In fact, studies have shown that ergonomic workstations can reduce lost workdays and workers’  compensation costs. 

When shopping around for an ergonomic chair, look for: 

• Lumbar support to help you maintain alignment while sitting

• A seat that tilts so you can find comfortable pelvic positioning

• An adjustable-height seat so you can rest your feet flat on the floor

• Adjustable-height chair arms so you can reduce shoulder strain and arm fatigue

• A headrest that will support your neck

Read more about the benefits of ergonomic chairs here.

4. Kneel Chairs

Kneel chairs are a type of ergonomic chair that holds the body in a kneeling position so weight is resting on the shins, which removes substantial pressure from the back, hips, and rear end. This reduced pressure lessens the occurrence of stiffness, pain, and long-term weakness.

Another perk: Since there’s no back piece on most kneeling chairs, the core and back muscles are forced to activate to maintain posture throughout the workday, which gradually strengthens them and reinforces stronger body alignment.

5. Small or Petite Chairs

Small office chairs are designed to keep petite or smaller-stature employees working comfortably. Seats as low as 15”, smaller seats and footrests, and low- or mid-back designs provide ergonomic support throughout the workday. 

Which chair size is right for you? Here’s a quick guide.

6. 24-Hour Chairs

If you have team members working long shifts or your business requires around-the-clock staffing, these might be the perfect chairs. 24-hour chairs (also commonly called 24/7 chairs) provide maximum support for employees in shift-based facilities like call centers or security companies. 

These chairs are constructed to withstand prolonged, intensive use and typically feature extra durable frames and thickly padded backs and seats.

2 Office Chairs With Alternative Arm Options

1. Armless Chairs

Armless chairs are, well, self-explanatory: They’re simply chairs that don’t have arms. Armless chairs come in handy if chairs are often bumping tables or desks or when you need to save valuable space to accommodate more seating in an already-full office. 

2. Tablet Arm Chairs

Tablet arm chairs are ideal for training rooms, libraries, study areas, or check-in areas that require visitors to fill out forms. These chairs have a flat surface attached to one or both arms that provides a writing surface or supports electronic notebooks. The flat surfaces can be tucked away when not in use, allowing for more flexibility. 

4 Types of Office Chairs for Communal Spaces

Do you need chairs for a reception area, waiting room, or communal space? Here are 4 seating solutions.

1. Beam Seating

Beam seating (also commonly called tandem seating) consists of chairs attached to a horizontal metal bar. These chairs are often found in waiting rooms and reception areas. 

The condensed profile of the beam structure can save you significant space if you’re working with a small space, although the nature of this seating may limit your layout options since the chairs can’t be split up. 

2. Benches

Benches are an unobtrusive, flexible seating solution. They’re popular for open office layouts because they offer ample seating without obstructing the expansive feel of the office. And since benches are easy to move and offer open access, they can be relocated or repurposed as your office grows. 

3. Conference Room Chairs

Conference room chairs (also commonly called meeting room chairs) are designed to be slightly forward-leaning to keep team members engaged during meetings and discussions. 

Conference room chairs typically have fewer adjustment options than standard computer or ergonomic chairs since they’re intended for shorter periods of use. Most conference room chairs are mesh or leather and may be purchased individually or in sets.

4. Reception Chairs

Reception chairs are—you guessed it—chairs for reception areas or waiting rooms. These single-person chairs are typically stationary and may feature a 4-leg, sled, or cantilever base. Reception chairs are available in a variety of styles, colors, and materials, so you can find plenty of options to make the ideal first impression when customers arrive.

5. Sofas and Loveseats

If you want to provide the ultimate in comfortable, upholstered seating and have plenty of options to choose from, look for sofas or loveseats. You can choose from a myriad of styles, sizes, shapes, colors, and fabrics. 

What’s the difference between a sofa and a loveseat? Seating capacity: Loveseats only seat 2 people at a time, whereas sofas typically hold 4 or more. 

2 Chair Styles for Flexible or Temporary Use

If you need lots of highly flexible seating, folding and stacking chairs are still the gold standard.

1. Folding Chairs

If you need flexible seating solutions, folding chairs may fit the bill. Temporary, portable seating provides maximum convenience for setting up and taking down large events like conferences or company-wide training workshops. 

Folding chairs are typically made of metal or plastic for extra durability and are available in a variety of colors and styles. 

2. Stacking Chairs

If you’re looking for ways to conserve space, consider stacking chairs. You can easily stack and store away these lightweight chairs, saving you precious square footage when they’re not in use. 

Stacking chairs are ideal for large events like conferences or open houses and are available in a variety of colors, styles, and materials. 

Get Expert Guidance for Seating Solutions

Short on time or still unsure which type of chair will fit your needs? Talk to the pros. Yes, we’ve got chair pros. Get in touch to take advantage of our free space planning and design services. We’ll help you make sure your whole staff is sittin’ pretty.

Making decisions about your workspace design is more important than ever. We’re living through rapid shifts in the corporate landscape. Organizations are struggling to attract and retain new talent—and office design plays an essential role. 

According to a recent Gensler report, “The quality of the workplace is a key driver in influencing employees’ decision to work in the office.” Since the pandemic, individuals have come to expect the office to deliver a different experience. Employees want the flexibility to work how they want to work, lounge-like seating that provides a space for connection with colleagues, and the ergonomic comfort missing from most home office setups.

Here’s how you can make simple updates to offer employees the “new office essentials” for 2023 and beyond. 

Adjustable-Height Standing Desks

Grant your team flexibility to work their way. Adjustable-height desks allow users to switch between working in a seated or standing position throughout the day. This allows for more active positioning during work without having to commit to one position over the other. Electric adjustable desks like this one allow you to transition from sitting to standing (and back again) with the push of a button. 

Featured Standing Desk: At Work Adjustable Height Desk

What’s to Love: “Simple, yet sleek and useful for any workspace.” - Lori, NBF customer

Discover the At Work Desk.

Lounge Seating

In addition to traditional office needs, workers now want the office to provide a mix of experiences—comfortable places for casual conversations and quiet areas to work away from their desk included. As a result, lounge seating is a new office must-have. Create spaces for your teams to connect in small groups, sink into brainstorming, or get cozy so they can clear out their email and reach “inbox zero.”

Featured Lounge Seating: Luxe Designer Guest Chair

What’s to Love: This guest chair gives you stylish club seating that will stand up to the heavy use of a commercial environment. 

Discover the Luxe Designer Guest Chair. 

(Serious) Ergonomics

You know what the office usually has that the home doesn’t? Serious ergonomics. After a couple of years of working from a dining room chair or a home office chair that wasn’t designed for all-day use, your team could use more support—literally. Look for ergonomic seating that’s tricked out with ergonomic bells and whistles like adjustable seat depth, seat heights, arm width, arm depth, 3D arms, and tilt lock. 

Featured Ergonomic Chair: Sleek Chair With Headrest

What’s to Love: This chair offers robust ergonomic features in a sleek package. It offers a 250 lb. weight capacity and a breathable mesh back (great for those who tend to run hot). 

Discover the Sleek Chair with Headrest.

Organization and Secure Storage

Give your team space to store paperwork and personal items. File pedestals like this one are designed to fit under most desks, giving team members easy-to-access storage without cluttering their workspaces. Letter- and legal-sized file storage can be great for storing important records or even notes for ongoing projects. 

Featured File Solution: At Work 2-Drawer File Pedestal

What’s to Love: The top drawer locks, giving team members a place to store valuables when they’re in the office. 

Discover the At Work 2-Drawer File Pedestal.

Need Help With a Bigger Project?

We’re bringing cozy to the office. Updating your office space to make it feel homey makes the idea of returning to the office more appealing. With these homey office essentials, you get all the benefits of the office experience (connection, collaboration) with the comforts of working from home. Here are the top ways to achieve the trend. 

Warm Fabrics and Inviting Texture

Embracing unexpected textures in the office can go a long way toward creating a homey atmosphere. Distinctive stitching makes this chair a simple way to give your office an instant shot of coziness (or, as the Danish call it, hygge). 

Featured Product: Parquet Mid-Back Executive Chair

Natural Tones and Textures

Give your office that quiet “tucked away in the library” vibe while adding robust storage. Wood-veneered bookcases like this can create a truly inspired effect. You can pair it with matching office suite furniture or mix and match with modern styles for a more eclectic feeling. 

Featured Product: Anderson 3-Section Bookcase with Ladder

Comfy, Cozy Seating

Lounge seating is a return-to-the-office essential. Teams want comfortable seating that brings a clubhouse, hotel lobby, or living room feel. This loveseat does all that, and it was built to withstand the high traffic of a commercial environment.

Featured Product: Luxe Designer Loveseat

Lounge Furniture

Continue to embrace the living room vibe with furniture built for conversation. A conversation table like this one gives team members a place to put their drinks and notebooks for quick 1:1s and small team huddles. Not every meeting requires an open laptop, and in those moments, you want a table that encourages people to set aside their tech and connect IRL. 

Featured Product: Luxe Conversational Table

Need Help? We’re Here

Still not sure what the best solutions are for you? Connect with one of our 100+ nationally distributed experts. We can help you figure out everything you need to make the best choice for your team, your space, and your budget. 

Your waiting room is often a customer’s first impression of your business. Smart waiting room planning can help you provide a comfortable, inviting experience right from the start and ensure that first impression is a positive one.

Here are some pro tips for measuring, planning, and furnishing a waiting room your customers won’t mind lingering in just a little longer. 

Waiting Room Measurement in 5 Steps

Taking accurate measurements is the crucial first step to planning your waiting room. Having a clear understanding of square footage and placement of items like windows or columns helps you choose furniture that fits—and arrange it in a way that makes visitors feel comfortable.

Here are 5 quick steps for collecting waiting room measurements:

1. Make sure you have a drawing of the floor plan. You can get one from your leasing office, create one yourself, or use a tool like RoomSketcher. Don’t forget to include doorways and windows.

2. Next, measure the perimeter of the room and record the exact width of each wall on the floor plan. 

3. Measure the length and width of doors and windows and record measurements on the floor plan. 

4. Note other elements that may affect your space planning, such as electrical outlets, columns, breaker boxes, and HVAC control pads or vents. 

5. Finally, measure the ceiling height and record it on your floor plan. 

Now that you’re equipped with the numbers you need, it’s time for the next step: planning.

4 Pointers for Waiting Room Planning

Waiting room planning often isn’t as straightforward as planning a private office because needs can vary by company size and industry. For example, healthcare waiting rooms are typically planned with quick check-ins and a steady stream of appointments in mind, while marketing agencies may use their waiting rooms to showcase projects or awards to prospective clients.

Although waiting rooms vary, there are some common themes: A waiting room should foster a strong first impression and comfortably accommodate your visitors’ needs.

Here are 3 crucial elements to consider when planning your waiting room:

1. Traffic: Most visitors will enter through the main doors, check in at the reception desk, then take a seat. Make their arrival feel easy and pleasant by creating an unobstructed path. If your waiting room gets busy enough that a line forms, make sure there’s space for visitors to queue up and enough seating to accommodate them once they’ve checked in.

2. Spacing: Are your visitors arriving individually or in groups? Couches or grouped chairs are better for groups, whereas individual seating is often spaced out a bit more because it can be awkward to sit elbow-to-elbow with a total stranger. And, of course, spacing out furniture can help with the spread of COVID-19 and other illnesses.

3. Comfort: If visitors may be waiting a while, consider including a television to provide some entertainment or a refreshment stand with coffee or tea, water, and individually packaged snacks. And do your best to choose furniture that won’t give your visitors a stiff back (more on this later). 

Review your floor plan and measurements as you think about these elements. Consider where you could place your primary furniture—reception desk and visitor seating—to keep traffic flowing smoothly. 

And make sure you have enough square footage to accommodate the seating you have in mind. A good rule of thumb is allotting 20 sq. ft. per person for smaller seats and 30–35 sq. ft. per person for lounge-style seating. (Read our guide to waiting room seating for more tips.)

Bonus: 2 Tips for Healthcare Waiting Rooms

Global architecture firm Gensler studied how design affects patient experience in waiting rooms and made 2 notable findings: 

1. Arranging furniture in small clusters to create intimate seating areas where groups of visitors could face each other increased communication by 100%. Patients and their families found it easy to engage in casual conversation to pass the time. 

2. Incorporating familiar elements like a map of the neighborhood and locally favored colors or fabrics into the waiting room design reduced patients’ perceived wait times, resulting in a 25% decrease in complaints. 

The lesson: Making patients feel more comfortable while waiting enhances their experience and encourages positive perceptions of time spent in the waiting room.

See healthcare waiting room furnishings here.

Waiting Room Furniture and Decor

You’ve measured and planned—there’s only one thing left to do: Furnish your space. 

Try to choose furniture and decor that matches your brand and cultivates the atmosphere you’re striving for. For example, sleek lines and minimalist artwork create a modern feel, while oversized furniture and ornate decorations are associated with luxury and elegance.

There’s also wear and tear to consider: If you have a high-traffic waiting room, choosing materials like metal or laminate will help your furniture look new for years to come. 

Of course you’ll need a reception desk, seating, and side tables, but don’t forget about decorative pieces: Artwork, rugs, and plants can add personality and make your space feel inviting.

Short on Time? Let the Pros Plan a Waiting Room Your Visitors Don’t Want to Leave

Patient rooms are some of the most important spaces in your healthcare facility. A well-planned patient room prioritizes patient health, safety, and comfort without sacrificing the all-important functionality and efficiency your medical staff needs to provide top-notch care. 

How can you make this ideal a reality? With thoughtful patient room design. 

Here’s a guide to patient room measurement and planning, including some pointers from expert firms in the healthcare design industry. 

6 Steps to Patient Room Measurement

Start your planning process by taking thorough measurements of each patient room. A clear understanding of square footage and other elements like window width can help you choose a layout that’s comfortable and functional for patients and providers. 

Here’s how to measure a patient room in 6 quick steps:

1. Make sure you have a drawing of the floor plan. You can get one from your leasing office, create one yourself, or use a tool like RoomSketcher. Don’t forget to include doorways and windows.

2. Next, measure the perimeter of each patient room and record the exact width of each wall on the floor plan. 

3. Measure the length and width of doors and windows and record measurements on the floor plan. 

4. Note other common patient room elements that may affect your space planning, such as sinks, emergency alert buttons, and emergency power backup outlets (typically marked in red). 

5. Record the placement of common features like standard electrical outlets, columns, breaker boxes, and HVAC control pads or vents.

6. Finally, measure the ceiling height and record it on your floor plan. 

That’s it—patient room measurement is done, and we’re on to the next step: planning.

4 Pointers for Patient Room Planning

Each patient room should be planned for maximum provider efficiency and patient comfort. Here are 4 crucial elements to consider while planning:

1. Designate patient and provider zones

For maximum efficiency and comfort, split the room into at least two “zones”—one designated for providers and one designated for patients. 

The patient zone should include an exam table and chairs. If the patient room will be used for longer stays, this zone may also include entry to a small bathroom, a television, a call button, and a rolling tray table for meals. Keeping patient-related items in close proximity can help prevent falls and injuries in patients with limited mobility.  

The provider zone should include the sink, supply storage, and unencumbered access to common equipment like blood pressure cuffs. Place the provider zone near the front of the room so medical staff can enter and exit with ease and perform their duties without being required to move around furniture or fixtures. Especially in emergency situations, efficiency is paramount. 

2. Plan for increased provider efficiency

While we’re on the topic of efficiency, let’s look at 2 meaningful changes healthcare architecture firm HMC Architects has integrated into their facility designs: 

1. The HMC Architects team found that nurses often struggle to reach items on the top shelves in patient rooms or supply closets. This problem can be easily remedied by placing essential equipment and supplies in lower locations or even installing shelving and cabinetry lower on the wall. Keep this in mind when planning your patient rooms. 

2. If space is limited, consider installing medical equipment in the ceiling. Ceiling-supported patient lifts and IV poles free up floor space and allow staff to move through the room more quickly. 

Both of these changes can improve functionality for providers and save precious seconds during an emergency. Keep efficiency top of mind as you plan—if there are layout or design changes you can make to improve efficiency, do so.

3. Choose furniture that’s up to the task

You’ll want to consider both form and function when choosing patient room furniture. The ideal furniture withstands wear, can be easily cleaned, and doesn’t foster bacteria growth. 

This means you should opt for acrylic solid surface or laminate materials for tables, counters, and desktops. 

When shopping for seating, look for PVC-free vinyl, polyurethane, or Crypton upholsteries—all of which can be easily wiped down and are resistant to staining and bacteria growth. For ultimate durability, metal frames will hold the most weight and hold up through years of heavy use.

Planning a waiting room too? See healthcare waiting room furnishings here.

4. Decorate with the patient experience in mind

After you’ve laid out all the functional elements of the room, think about how you can use design to foster a positive patient experience. Even minor adjustments to decor can have a lasting impact. 

For example, global architecture firm Gensler studied how design affects patient experience in waiting rooms and found that familiar decor improved patients’ perceptions of their waiting room experience and decreased complaints by 25%. Leverage this concept for patient rooms by incorporating familiar elements like a map of the neighborhood or locally favored colors and fabrics. 

Consider location too: It’s common for artwork to be hung above beds or exam tables—meaning patients typically can’t see it. Place art or other visually interesting elements where patients can enjoy them. 

If your patient rooms have windows, offer patients a view whenever possible. Adjusting the angle of the bed so patients can look out the window can boost their mood and improve their overall experience. 

Short on Time? Let the Pros Plan Your Patient Room