How Do I Change or Cancel My Order?
Cancellations or changes should be requested as quickly as possible by calling 800-558-1010 and cannot be guaranteed (until confirmation is given by NBF). Cancellation or changes on custom or made-to-order items cannot be made once items are submitted and/or in production. Order changes may impact the lead time of an order. Once an order has shipped, a cancellation or change would not be approved.