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FAQ

Frequently Asked Questions
 
About National Business Furniture
Who is National Business Furniture?

Contact Information
How can I contact National Business Furniture?
Can I request a free catalog?

Hours and Locations
What are your hours?
Where are you located?
Is there a showroom near me?
What is your mailing address?

Exclusive Lifetime Guarantee
What is your exclusive Lifetime Guarantee?

Products and Ordering
How do I place an order?
Are color samples available?
Do you sell other products not in your catalog?
I have my own fabric that I would like the chairs covered with. Is that possible?
How many people can I fit around a table?
Can you arrange for someone to assemble my product(s) for me?
Do your products meet fire code standards?
Are your products listed on the Ariba network?
What is Proposition 65?

Terms and Conditions
Conditions
Approval of Orders
NBF Lifetime Guarantee
Payment Terms
Prices
Credit
Past Due Charges/Security Interest
Taxes
Cancellations/Changes
Delivery & Installation
No Other Agreement

Creating/Managing Your Account
Do I need to create an account to make a purchase?
What are the benefits to creating an account on NBF.com?
How do I create an account?
What if I forgot my password?
Can I create shopping lists/wish lists?

Payments and Discounts
Do you accept credit cards?
How do I qualify for open credit?
Are volume discounts available?
Is sales tax collected in my state?

Freight and Shipping
How is furniture delivered?
What is tailgate delivery?
What is inside delivery?
How much is my delivery?
How long will it be before my product arrives?
Is it possible to receive my product faster than 1-2 weeks?
Do you ship items to Canada?

Ergonomics
What features are most important when choosing an ergonomic chair?

Service After The Sale
How do I return my item?
Do you sell replacement parts for your products?
What is your return policy?
Who is ERC?

Mailings
Can you add me to your mailing list?
Can you remove me from your mailing list?
Can you change my name and/or address on your mailing list?
Can you not rent my mailing address to other companies?

Special Services
How can I finance my furniture?
Do you offer any space planning?
Do you have an Affiliate program?

Dun’s and Federal Tax Identification Numbers
What is your Dun's number?
What is your Federal Tax Identification number?

Federal and State Government Information
Do you have a GSA contract?
Do you have state contracts?
Discounts On Government Orders
How do I find GSA schedule items?
Delivered Price Information
General Information
EFT Payment Information
Can NBF meet set-aside requirements?
Can NBF team multiple GSA schedules?

About National Business Furniture

Who is National Business Furniture?

National Business Furniture was founded in 1975 as a catalog providing "Beautiful Offices at Affordable Prices®" to corporate offices and government agencies. Our focus has been on offering quality furniture while providing unparalleled service; both during and after the sale. Our team of furniture specialists can help you design your office space and choose the right furniture to meet your needs. Plus, our products are covered by our exclusive Lifetime Guarantee.
You can order furniture through our catalog or by using our easy-to-use website. To speak to one of our furniture specialists, call us at: 800-558-1010. To request a free National Business Furniture catalog, click here. To visit any of our related companies, please click on the links below.
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Contact Information

How can I contact National Business Furniture?

To speak to a professional sales representative, call 800-558-1010
For service after the sale, call 800-626-6060 (Monday through Friday)
To contact us via email, click here
To send us a fax, use 800-329-9349
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Can I request a free catalog?

Absolutely. Please visit our catalog request page and complete the form. We’ll send you the latest NBF catalog as soon as we receive your request.
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Hours and Locations

What are your hours?

Our professional sales representatives are available to take your calls during the following hours:
Monday through Friday: 6:30 am-8 pm Central
Saturday: 8 am-6 pm Central
Sunday: 8 am-6 pm Central
For service after the sale, call during these hours:
Monday through Friday: 6:30 am-8 pm Central
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Where are you located?

Our main office and corporate headquarters is located in Milwaukee, Wisconsin. We also have branch offices in Dallas and Los Angeles. We have a sister company in Canada, National Business Furniture, LTD., which is located in Markham, Ontario just outside of Toronto.
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Is there a showroom near me?

Our offices in Milwaukee, Dallas and Los Angeles also serve as working showrooms. Please call 800-558-1010 to schedule an appointment. We can also have a sales associate come to your office.
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What is your mailing address?

Milwaukee

National Business Furniture
PO Box 514052
Milwaukee, WI 53203-3452

NBF-Atlanta

121 E. Mason St.
Suite 410
Milwaukee, WI 53202

Los Angeles

National Business Furniture
3530 Wilshire Blvd., Suite 710
Los Angeles, CA 90010

Dallas

National Business Furniture
4100 Alpha Road, Suite 111
Dallas, TX 75244
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Exclusive Lifetime Guarantee

What is your exclusive Lifetime Guarantee?

We want to make sure you are satisfied with your purchase. Our products are covered with a Lifetime Guarantee so you can rest easy knowing we'll take care of your needs.

If there are any problems with the quality or workmanship of your purchase, we will adjust, repair or replace the item to your satisfaction.

Normal wear and tear or chairs used 24 hours excluded. Orders over $15,000, products with electronic components, made-to-order products, healthcare products and certain items are subject to manufacturer's warranty. Refer to the product detail page for specific guarantee information. Colors and finishes are subject to change without notice. Please request FREE color samples prior to placing your order.

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Products and Ordering

How do I place an order?

You can order furniture through our catalog or by using our easy-to-use website. To speak to one of our furniture specialists, call us at: 800-558-1010. You can also fax your order to 800-329-9349. To request a free National Business Furniture catalog, click here.
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Are color samples available?

Yes, call our sales representatives at 800-558-1010. They will send you free fabric and wood samples via USPS. You can also order free color samples on our website. Simply click on the "Colors" tab on the product page and select which colors you'd like to receive.
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Do you sell other products not in your catalog?

We have access to many items that are not shown in our catalog or on our website. Custom orders are our specialty. Simply call our sales department at 800-558-1010 and we will help you find items.
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I have my own fabric that I would like the chairs covered with. Is that possible?

Yes, customer's own material (COM) orders are possible. Call 800-558-1010 and we will give you the proper procedures for sending the fabric to the manufacturer.
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How many people can I fit around a table?

Below are some general guidelines to use when determining the size of table and number of chairs needed for a conference area. All estimates are based on an average chair width of 23" with 4" clearance between chairs. Adjust accordingly for a different size chair. When ordering large size tables, remember to measure the elevator it will be carried in and the doorways it will travel through.
Rectangular
WidthLength# ChairsWidthLength# Chairs
30"5'642"9'10
30"6'642"10'10
36"5'648"6'6
36"6'648"7' 8
36"7'848"8'8
36"8'848"9'10
42"6'648"10'10
42"7'848"12'12
42"8'8
Boat
Width Length # Chairs Width Length # Chairs
30-36" 5' 6 36-56" 6' 6
31-38" 6' 6 37-60" 9' 10
32-40" 5' 6 38-60" 10' 6
33-44" 6' 6 39-60" 6' 6
34-48" 7' 8 40-60" 7' 8
35-52" 8' 8
Oval
Width Length # Chairs
36" 6' 6
44" 8' 8
48" 8' 8
48" 10' 10
48" 12' 12
60" 15' 16
Round
Diameter # Chairs
42" 4
48" 5
54" 6
60" 7
66" 7
72" 8
84" 9
96" 11
108" 12

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Can you arrange for someone to assemble my product(s) for me?

Yes, we work with assembly firms throughout the United States. Please call 800-558-1010 and a sales representative will put you in touch with the nearest assembly firm. *$50 minimum trip charge applies for all assemblies.
Approximate Charges Per Unit
Chairs $15*
Bookcases $50
Executive Desk $100
Storage Cabinet $75
Lateral File $80

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Do your products meet fire code standards?

Almost all our products meet California Code 117-75 which has generally been the national standard. Some public buildings require Boston or California Code 133. Call our specialists for seating to meet your local code.
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Are your products listed on the Ariba network?

Yes, our entire selection of products is available on the Ariba network. In addition we are Ariba Ready certified and can receive orders through the Ariba network. To learn more read our Ariba profile, or our press release announcing our Ariba Ready Status. Please call us at or email us for more information.
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What is Proposition 65?

Proposition 65 requires that certain products be labeled with warnings if those products contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. If applicable, our products will contain clear warning labels on the packaging materials and you may contact us if you wish to return the items.
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Terms and Conditions

Conditions

National Business Furniture (NBF) accepts Buyer’s order on the condition the Buyer assents to the terms and conditions set forth below. Such assent will be evidenced by acceptance of shipment hereunder. If Buyer rejects any of the terms hereunder, a written response must be made prior to actual schedule of production of said goods. No agent or representative of NBF is authorized to make any additional representations or warranties unless in writing and made part of this agreement.
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Approval of Orders

Orders are subject to acceptance by NBF’s office. Buyer will be notified promptly if orders are not accepted. Acknowledgment is acceptance of your order.
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NBF Lifetime Guarantee

We want to make sure you are satisfied with your purchase. Our products are covered with a Lifetime Guarantee so you can rest easy knowing we'll take care of your needs. If there are any problems with the quality or workmanship of your purchase, we will adjust, repair or replace the item to your satisfaction. Normal wear on products excluded. Normal wear and tear of chairs used 24 hours are excluded. Orders over $15,000, products with electronic components, select made-to-order products and certain healthcare products where noted are subject to manufacturer's warranty. Colors and finishes are subject to change without notice. Please request FREE color samples prior to placing your order.
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Payment Terms

50% deposit required on orders under $30,000. 30% deposit on orders over $30,000. Balance due Net 30 days from date of shipment.
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Prices

Prices indicated to the Buyer are current and are exclusive of storage, handling or installation; however, should the Buyer request extended delivery or otherwise delay shipment, NBF reserves the right to charge the prevailing prices in effect at the time of shipment. Prices quoted are firm for 30 days but are subject to change thereafter without notice.
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Credit

NBF reserves the right to revoke any credit extended to the Buyer because of Buyer’s failure to pay for any goods when due or for any reason NBF regards as sufficient.
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Past Due Charges/Security Interest

Any unpaid balance, upon which payments are not made according to the terms of the sale, shall bear a service charge at the rate of 1.5% per month or the highest amount allowed by law, whichever is less, without forfeit of NBF’s right to immediate payment. NBF reserves the right to delay or cancel any shipment or service to a Buyer whose account is past due. Should the purchase price remain unpaid for more than 180 days after delivery of merchandise, Buyer agrees to voluntarily surrender the merchandise to NBF, however, Buyer remains responsible for balance on account..
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Taxes

All taxes and excises of any nature whatsoever now or thereafter levied by government authority, whether federal, state or local, use or transportation of any goods covered hereby, shall be paid and borne by the Buyer. Based on the Interstate Commerce Clause, we do not collect sales and use tax in states where we don’t have a physical presence. But in some cases the tax may still be due. Please consult your state tax agency to determine whether the tax is due and where to remit the tax.
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Cancellations/Changes

Orders cannot be altered, modified or canceled without written approval of NBF. NBF reserves the right to charge reasonable restocking fees and/or change fees and/or shipping and handling. Order cancellations and changes may cause order rescheduling. Cancellations on orders for custom items or products that are made to order will not be accepted. Fabric selection, measurements and local building code compliance are responsibility of customer.
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Delivery & Installation

All deliveries will be FOB origin. Shipping and handling are prepaid and added to the invoice. Additional delivery services are available at an additional charge. Delivery and, if necessary, installation will be made during normal business hours. Additional labor costs resulting from overtime work performed at Buyer’s request will be paid by Buyer. Buyer shall inspect the merchandise on the date of delivery/installation, noting damages or shortages on both Buyer’s copy and carrier’s copy of delivery receipt. Only if goods are damaged beyond salvage should you refuse the shipment. If damage is concealed, it must be reported to NBF within 15 days of receipt of shipment. Claims for transportation damage will be prosecuted by NBF and damaged merchandise will be repaired to the satisfaction of the Buyer or will be replaced. In the event that installation is required, the following provisions apply:

  1. Condition of Job Site - the job site shall be clean, clear and free of debris prior to installation.


  2. Job Site Services – Electric current, heat, hoisting and/or elevator service shall be furnished without charge to seller. Adequate facilities for off-loading, staging, moving and handling of merchandise shall be provided.


  3. Special Packaging or Handling – If special packaging or handling is required that is not contained in the specifications, it will be subject to extra charge to the buyer.


  4. Storage Space – Provided the merchandise does not arrive at the site earlier than the date requested, safe and adequate storage space will be provided by the buyer. If the space provided is inadequate and requires excessive sorting or storage costs, such excess cost will be reimbursed by the buyer. If the space provided is inconveniently located or on another floor, the extra cost of transporting to and from storage will be reimbursed by the buyer. If the merchandise must be moved due to progress of other trades or other reason, the extra cost of such moving will be reimbursed by the buyer.


  5. Erection and Assembly - Seller’s ability to erect or assemble furniture knocked-down or to permanently attach, affix, or bolt in place movable furniture is dependent on jurisdictional agreements. If trade regulations enforced at the time of installation require the use of tradesmen at the site other than the seller’s own installation personnel, resulting additional costs will be paid by buyer.


  6. Damage – After arrival at the site, any loss or damage by weather, other trades such as painting or plastering, fire or other elements, shall be the responsibility of the buyer, and the buyer agrees to hold the seller harmless from loss for such reasons.


  7. Insurance – Public Liability, Workmen’s Compensation, Property Damage, Automotive and Occupational Disease insurance are carried by the seller and certificates will be delivered upon request. Fire, Tornado, Flood and other insurance at the site will be provided and paid for by the buyer. Risk of loss passes to the buyer upon delivery.

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No Other Agreement

If orders from Buyer contain provisions inconsistent with the provision of this, NBF’s proposal or acknowledgment of these conditions of sale, NBF’s provisions shall prevail. No salesman, agent or employee of NBF has the authority to make any representation, promise or agreement, inconsistent with the provisions hereof. This agreement comprises the entire contract between the Buyer and NBF and no change or waiver of any such items shall be effective unless expressed in writing and signed by an officer of NBF.
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Creating/Managing Your Account

Do I need to create an account to make a purchase?

No. You can purchase on NBF.com without creating an account or signing in to an existing account. Simply continue through the checkout process as a guest. However, creating an account allows you to view past orders, create shopping lists and save multiple addresses.
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What are the benefits to creating an account on NBF.com?

When you create an account at NBF.com, you'll be able to view your past orders, create shopping lists and save multiple addresses. Having your information saved will allow you to checkout even faster!
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How do I create an account?

Simply go to our Create an Account page to get started.
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What if I forgot my password?

We'll email you your password if you happen to forget it.
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Can I create shopping lists/wish lists?

Yes. Once you create an account, you'll be able to save items in one or multiple shopping lists. Shopping lists make it easy to save all the items you’re interested in. Plus, shopping lists can be emailed, so you can send them out for a quote or for approval.
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Payments and Discounts

Do you accept credit cards?

National Business Furniture accepts the following credit cards:
Visa
MasterCard
American Express
Discover
Paypal
All government credit cards
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How do I qualify for open credit?

Simply place an order at our web site, call or fax an order to us. Credit is established when your first order is placed if you have a satisfactory rating with Dun and Bradstreet.
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Are volume discounts available?

Merchandise orders over $5,000 are eligible for a volume discount. Additional discounts are available on government orders. See our government discount chart here. Discounts are also available on delivery charges. Volume discounts cannot be combined with other merchandise discounts and orders that use a promotion code are not eligible for volume discounts. Call 800-558-1010 for details.

Merchandise Value—Credit approved
—Gov't agencies
—Financing
$5,000.00 - $5,999.993%
$6,000.00 - $6,999.994%
$7,000.00 - $7,999.995%
$8,000.00 - $8,999.996%
$9,000.00 - $9,999.997%
$10,000.00 - $10,999.998%
$11,000.00 + Please call for your discount

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Is sales tax collected in my state?

We collect sales tax on orders shipping to Arizona, California, Colorado, Washington D.C., Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, Nevada, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia, Washington, Wisconsin. Based on the Interstate Commerce Clause, we do not collect sales and use tax in states where we don’t have a physical presence. But in some cases the tax may still be due. Please consult your state tax agency to determine whether the tax is due and where to remit the tax.
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How is furniture delivered?

The answer to this question depends on the weight and size of the furniture. Methods include UPS, tailgate and inside delivery. To learn more, read our blog post on the topic or call 800-558-1010 to talk to one of our furniture experts.

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Freight and Shipping

What is tailgate delivery?

Larger and heavier furniture items, including desks, tables and filing cabinets, will need to be shipped by a freight carrier using a large semi-trailer truck. This shipping method may also be referred to as curbside delivery. In these instances, the driver will pull up to your loading dock and bring the furniture to the back of the truck. You will be responsible for taking the furniture off the truck and into your building.
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What is inside delivery?

If your location does not have people who are able to bring your new furniture into the building, we recommend adding inside delivery service to your order. When you order inside delivery, the driver will take the boxes off the truck and bring them inside your location’s ground level front door. For furniture weighing more than 125 pounds, the driver will bring the item into your room of choice, including going up one flight of stairs. There is an additional fee for this service, and it may add up to an additional week to your delivery time.
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How much is my delivery?

Delivery charges vary. Delivery rates are generally 12-20% of the merchandise price; however, that can change based on product weight and shipping origin. Please call 800-558-1010 for a guaranteed rate from one of our representatives. Additional delivery charges will be applied on shipments to Alaska, Hawaii and U.S. territories. We do not deliver to P.O. boxes, international addresses or APO addresses. A U.S. consolidation point and a TCN# is required for overseas destinations.
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How long will it be before my product arrives?

Generally, items that Ship Today will arrive in 2-5 days. In Stock items arrive in 1-2 weeks, while Made-to-Order items arrive in 2-4 weeks.
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Is it possible to receive my product faster than 1-2 weeks?

Yes. We have hundreds of items that Ship Today. These items generally arrive within 2-5 days. Browse our complete selection of Ships Today items or call 800-558-1010 to speak to our furniture specialists.
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Do you ship items to Canada?

Our sister company, National Business Furniture, LTD., is located near Toronto, Ontario and ships products to most locations in Canada. Please visit our website or call our friendly staff at 888-780-2280.
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Ergonomics

What features are most important when choosing an ergonomic chair?

All chairs listed in our catalog and on this website have an icon indicating how many ergonomic features it has. Refer to this guide to help choose an ergonomic chair. This diagram shows 11 of most popular adjustments to look for when ordering.

Choose a chair that has a combination of ergonomic adjustments to help maximize comfort throughout the day.

Ergonomic Features
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Service After The Sale

How do I return my item?

Cancellations or returns must be authorized in advance. Please call 800-626-6060 within 30 days of receiving your order and a Customer Service representative will assess the situation and if need be, issue a return authorization. Charges may apply on returns.
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Do you sell replacement parts for your products?

National Business Furniture products come with a lifetime guarantee for workmanship and materials (not including normal wear). Please call 800-626-6060 for a Customer Service representative to assist you.
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What is your return policy?

Returns and cancellations after shipment must be authorized in advance and are subject to round trip shipping charges. Items must be in their original packaging in order to be returned. Orders of $2,000 or more are subject to a re-stocking charge. Made to order or custom items may not be returned. Please call 800-626-6060 within 30 days of receiving your items and a Customer Service Representative will assess your situation.
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Who is ERC?

ERC, a leader in Customer Satisfaction research firm contracted by NBF.com to conduct survey research in order to help us better understand how we can improve our service to customers like you. The surveys are triggered by a service event, so any contact you receive from ERC will be specific to your existing relationship with NBF.com. These surveys are designed to be brief since your time is very important. We try to gather as much actionable information as possible to evaluate our overall service to our customers and to make the necessary improvements to get better. Your feedback about our services is extremely important to us. If you would like to learn more about ERC, the company we’ve contracted to conduct these surveys, please visit their homepage at www.ercbpo.com. Thank you for your participation. We greatly appreciate your business.
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Mailings

Can you add me to your mailing list?

Yes. Please visit our catalog request page and complete the form. We’ll send you the latest NBF catalog as soon as we receive your request.
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Can you remove me from your mailing list?

Yes. Please write "One Time Per Year", "Two Times Per Year", or "Delete" on a copy of the back cover of your catalog (with the mailing label on it) and fax it to 800-329-9349 or call us at 800-558-1010. You may also send us a message via our Contact Us page; please include the Priority Code from the blue box on the back cover of your catalog. Or you can simply fill out our online form. Please be aware that it may take up to 90 days to take effect and you may receive additional catalogs during that time. If you're currently not receiving our email newsletter which contains special offers and information on new products, please let us know if you would like to begin receiving it.
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Can you change my name and/or address on your mailing list?

Yes. Please, make the changes to the mailing label on a copy of the back cover of your catalog and fax it to 800-329-9349 or call us at 800-558-1010. You may also send us a message from our Contact Us page; please include the Priority Code from the blue box on the back cover of your catalog.
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Can you not rent my mailing address to other companies?

Please write "Do Not Rent" on a copy of the back cover of your catalog (with your mailing label on it) and fax it to us at 800-329-9349 or call us at 800-558-1010. You may also send us a message from our Contact Us page; include the Priority Code from the blue box on the back cover of your catalog.
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Special Services

How can I finance my furniture?

The order must be a minimum of $2,000 including delivery. Different payment plans to meet your needs can be arranged. National Business Furniture's rates are among the lowest in the country. Call for rates and details 800-558-1010.

Equipment Cost 24 Mo. 36 Mo. 48 Mo. 60 Mo.
$2,000 - $5,000 .0534 .0387 .0309 .0266
$5,001 - $10,000 .0512 .0367 .0292 .0250
$10,001 - $25,000 .0498 .0355 .0280 .0238
$25,001 - $50,000 .0488 .0346 .0274 .0233
Over $50,000 .0482 .0340 .0269 .0228
Example: $4,491 Furniture package; 36 Month lease: Monthly payments equal .0387 X $4,491 = $174/Mo.

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Do you offer any space planning?

Yes, call our design specialists at 800-558-1010 to help you plan your office. With state-of-the-art graphic software we can provide you with a complete layout including precise dimensions and 3-D views.
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Do you have an Affiliate program?

Our Affiliate Program is a dynamic way for you to make extra cash from your website simply by linking to National Business Furniture and enhancing your site with great office furniture from an experienced online leader. We have partnered with LinkShare to manage the program and LinkShare will provide you with useful tracking metrics. They will monitor traffic coming from your site to ours, and they will provide you with daily reports so you can see how the links you have chosen are working for you. If you're already a Linkshare member, click here to join our program. Otherwise, click here to create a Linkshare account and then join our program.
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Dun’s and Federal Tax Identification Numbers

What is your Dun's number?

Our Dun's number is 07-616-4771.
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What is your Federal Tax Identification number?

Our Federal Tax Identification number is #20-3851320.
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Federal and State Government Information

Do you have a GSA contract?

Yes, NBF holds a Schedule 71 Furniture Contract, number GS-27F-0024V.

NBF’s GSA Contract (GS-27F-0024V) covers thousands of products, ranging from desks and office suites to insulated files and safes. All contract items receive NBF's GSA volume discounting and are available for fast shipment - some items even ship the same day!

To view our full offering of GSA Contract items, visit our GSA Schedule Items Category, or look for us on GSA Advantage! website.

On October 1, 2009 GSA's Integrated Workplace Acquisitions Center (IWAC) consolidated five Schedule 71 Contracts (71-I: Office Furniture, 71-II: Household & Quarters Furniture, 71-II H: Packaged Room, 71-III: Special Use Furniture and 71-III E: Miscellaneous Furniture) into what is now known as: FSC 71 – Furniture. Click here to read GSA's summary of the consolidation. Due to this consolidation, National Business Furniture's three GSA Contracts (GS-28F-0007T, GS-28F-0017S and GS-27F-0024V) have now been merged into a single FSC 71 – Furniture Contract: GS-27F-0024V.

Simply call our GSA specialists at 800-558-1010 to answer any questions. For your convenience, we accept GSA SmartPay government credit cards.
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Do you have state contracts?

Yes. NBF currently has two state contracts.

National Business Furniture participates in the Texas multiple award schedule (TXMAS) contracts. NBF's TXMAS Contract (TXMAS-8-711030) offers a wide range of TXMAS Approved office furniture. All items that are marked "GSA Schedule" also fulfill TXMAS contract requirements. TXMAS Contract items are identifed with the GSA logo.

National Business Furniture participates in the California multiple award schedule (CMAS) contracts. NBF's CMAS contract (4-10-71-0097B) offers a wide range of CMAS Approved office furniture. All items that are marked "GSA Schedule" also fulfill CMAS contract requirements. CMAS Contract items are identifed with the GSA logo.
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Discounts On Government Orders

The following chart shows the discounts NBF applies to GSA scheduled items for government orders. All discounts are applied during checkout when you're signed in as a GSA customer.

Merchandise ValueNo deposit
—Credit approved
—Gov't agencies
—Leases
$0.00 - $2,999.0010.3%
$3,000.00 - $3,999.0010.3%
$4,000.00 - $4,999.0010.3%
$5,000.00 - $5,999.0010.3%
$6,000.00 - $6,999.0010.3%
$7,000.00 - $7,999.0010.3%
$8,000.00 - $8,999.0010.3%
$9,000.00 - $9,999.0010.3%
$10,000.00 - $10,999.0010.3%
$11,000.00 - $11,999.0013.4%
$12,000.00 - $12,999.0014.4%
$13,000.00 - $13,999.0015.4%
$14,000.00 - $14,999.0016.4%
$15,000.00 - $24,999.0017.4%
$25,000.00 - $99,999.0020.4%
$100,000.00 - $200,000.0022.4%
$200,000.01 + Please call for your discount

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How do I find GSA schedule items?

You can find GSA scheduled items by going to our GSA page. If you sign in as a GSA customer, you can shop for GSA and open market items or choose to view GSA scheduled items only.
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Delivered Price Information

You can choose to view your order with FOB pricing when you sign in as a GSA customer. Or, you can call our GSA experts at 800-558-1010 for assistance.
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General Information

National Business Furniture, LLC
770 South 70th Street
Milwaukee, Wisconsin 53214

Open Market and GSA
Location Los Angeles Milwaukee
CAGE Code 4X133 6P292
DUNS Number 00-626-6407 07-616-4771
Tax ID (TIN) 20-3851320 20-3851320

Los Angeles (Serves AK, AZ, CA, HI, ID, NM, NV, OK, OR, TX, UT, and WA)
Milwaukee (Serves AL, AR, CO, CT, DC, DE, IA, IL, IN, FL, GA, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NY, OH, PA, RI, TN, SC, SD, VA, VT, WI, WV, and WY)

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EFT Payment Information

Los Angeles Milwaukee
NBF Phone (213)365-1100 (414)276-8511
NBF Payment Contact Angeline Ner
213-401-3971
Laura Bensene
414-615-6349


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Can NBF meet set-aside requirements?

Yes. NBF's network of small business dealers allows federal buyers to purchase GSA scheduled items at contract pricing and meet set-aside purchase requirements at the same time.

Our network covers:

Small Business
Woman Owned Small Business
Veteran Owned Small Business
Service Disabled Veteran Owned Small Business
SBA Certified Small Disadvantaged Business
SBA Certified 8(a) Firm
SBA Certified HUBZone Firm
BPA Requirements

Create an account or sign-in to create shopping lists that can be emailed directly to one of our GSA Specialists. We'll help you obtain a quote with the set-aside provider of your choice.

Call 800-558-1010 with the details of your requirements today to learn more.


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Can NBF team multiple GSA schedules?

Yes. By utilizing Contractor Team Arrangements (CTA), NBF is able to go beyond office furniture and provide a variety of office supplies, dorm quarters furniture, appliances and more. Call one of our designated GSA Specialists at 800-558-1010 or email today to learn more about our teaming partners.
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