About National Business Furniture

Who is National Business Furniture?

National Business Furniture was founded in 1975 as a catalog providing "Beautiful Offices at Affordable Prices®" to corporate offices and government agencies. Our focus has been on offering quality furniture while providing unparalled service; both during and after the sale. Our team of furniture specialists can help you design your office space and choose the right furniture to meet your needs. Plus, our products are covered by our exclusive Free 15 year guarantee.
You can order furniture through our catalog or by using our easy-to-use website. To speak to one of our furniture specialists, call us at: 1-800-558-1010. To request a free National Business Furniture catalog, click here. To visit any of our related companies, please click on the links below.
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National Business Furniture Companies

National Business Furniture: Office furniture for corporate offices and government agencies
OfficeFurniture.com: Office furniture for small businesses and home offices
OfficeChairs.com: Office chairs for every office
Dallas Midwest: Furniture for schools, churches and government agencies
Alfax: Furniture for schools, churches and government agencies

We've also partnered with OfficeFurniture.org to help provide free information and tips regarding purchasing office furniture.
OfficeFurniture.org.
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Contact Information

How can I contact National Business Furniture?

To speak to a professional sales representative, call 1-800-558-1010
For service after the sale, call 1-800-626-6060 (Monday through Friday)
To contact us via email, click here
To send us a fax, use 1-800-329-9349
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Can I request a free catalog?

Absolutely. Please visit our catalog request page and complete the form. We’ll send you the latest NBF catalog as soon as we receive your request.
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Hours and Locations

What are your hours?

Our professional sales representatives are available to take your calls during the following hours:
Monday through Friday: 6:30 am-8 pm Central
Saturday: 8 am-8 pm Central
Sunday: 8 am-6 pm Central
For service after the sale, call during these hours:
Monday through Friday: 6:30 am-8 pm Central
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Where are you located?

Our main office and corporate headquarters is located in Milwaukee, Wisconsin. We also have branch offices in Atlanta, Dallas and Los Angeles.
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Is there a showroom near me?

Our offices in Milwaukee, Atlanta, Dallas and Los Angeles also serve as working showrooms. Please call 1-800-558-1010 to schedule an appointment. We can also have a sales associate come to your office.
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What is your mailing address?

Milwaukee

National Business Furniture
PO Box 514052
Milwaukee, WI 53203-3452

Atlanta

National Business Furniture
1819 Peachtree Road, Suite 520
Atlanta, GA 30309

Los Angeles

National Business Furniture
3530 Wilshire Blvd., Suite 710
Los Angeles, CA 90010

Dallas

National Business Furniture
4100 Alpha Road, Suite 111
Dallas, TX 75244
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Exclusive 15 Year Guarantee

What is your exclusive 15 Year Guarantee?

National Business Furniture guarantees that all products are accurately described and will give the service you expect for 15 years. If there are any problems with the quality of the materials or workmanship, we will adjust, repair or replace to your satisfaction. Normal wear or chairs used 24 hours per day, not included.
Orders over $15,000 are subject to manufacturer's warranty. Guarantee does not include color matching. Please request FREE color samples prior to placing your order.
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Freight and Shipping

How is furniture delivered?

That depends on the item and its weight and size. Methods include UPS, tailgate and inside delivery. It is best to call 1-800-558-1010 and talk to an Inside Sales representative who can assist you.
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What is tailgate delivery?

Most large non-UPS-able products are shipped tailgate delivery. This is the most economical delivery available. It means the driver will bring the product to the back of the truck. Someone from your company or building will have to move the item into your building.
Inside delivery is available. Please call 1-800-558-1010 for a quote.
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What is inside delivery?

Inside delivery involves a moving company bringing your product(s) into your facility. This prevents you from having to go out to the back of the truck and unload your merchandise. Additional charges and delivery time (1-2 weeks) apply. Call 1-800-558-1010 for details.
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How much is my delivery?

Delivery charges vary. Delivery rates generally run 15-20% of the merchandise price; however, that can change based on product weight and shipping origin. Please call 1-800-558-1010 and a sales representative will give you a guaranteed rate.
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How long will it be before my product arrives?

Generally, in-stock products arrive in one to two weeks. Standard ship products arrive in two to four weeks.
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Is it possible to receive my product faster than 1-2 weeks?

2-3 day delivery is available in many areas. Call one of our furniture specialists for pricing and availability at 1-800-558-1010.
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Payment

Do you accept credit cards?

National Business Furniture accepts the following credit cards:
Visa
MasterCard
American Express
Discover
All government credit cards
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How do I qualify for open credit?

Simply place an order at our web site, call or fax an order to us. Credit is established when your first order is placed if you have a satisfactory rating with Dun and Bradstreet.

Are volume discounts available?

Merchandise orders over $5,000 are eligible for a volume discount. Discounts are also available on delivery charges. Call 1-800-558-1010 for details.

Merchandise Value	No deposit —Credit approved —Gov't agencies —Leases
$5,000.00 - $5,999.99	3%
$6,000.00 - $6,999.99	4%
$7,000.00 - $7,999.99	5%
$8,000.00 - $8,999.99	6%
$9,000.00 - $9,999.99	7%
$10,000.00 - $10,999.99	8%
$11,000.00 +	Please call for your discount

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Is sales tax collected in my state?

We collect sales tax on orders shipping to Arizona, California, Washington D.C., Georgia, Illinois, Massachusetts, Minnesota, New Jersey, Nevada, New York, Rhode Island, Texas, Washington, Wisconsin.
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Products and Ordering

How do I place an order?

You can order furniture through our catalog or by using our easy-to-use website. To speak to one of our furniture specialists, call us at: 1-800-558-1010. You can also fax your order to 1-800-329-9349. To request a free National Business Furniture catalog, click here.
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Are color samples available?

Yes, call our sales representatives at 1-800-558-1010. They will send you free fabric and wood samples via USPS. You can also order free color samples on our website. Simply click on the "Colors" tab on the product page and select which colors you'd like to receive.
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Do you sell other products not in your catalog?

We have access to many items that are not shown in our catalog or on our website. Custom orders are our specialty. Simply call our sales department at 1-800-558-1010 and we will help you find items.
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I have my own fabric that I would like the chairs covered with. Is that possible?

Yes, customer's own material (COM) orders are possible. Call 1-800-558-1010 and we will give you the proper procedures for sending the fabric to the manufacturer.
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How many people can I fit around a table?

Below are some general guidelines to use when determining the size of table and number of chairs needed for a conference area. All estimates are based on an average chair width of 23" with 4" clearance between chairs. Adjust accordingly for a different size chair. When ordering large size tables, remember to measure the elevator it will be carried in and the doorways it will travel through.

Width Length # Chairs Width Length # Chairs 30" 5' 6 42" 9' 10 30" 6' 6 42" 10' 10 36" 5' 6 48" 6' 6 36" 6' 6 48" 7' 8 36" 7' 8 48" 8' 8 36" 8' 8 48" 9' 10 42" 6' 6 48" 10' 10 42" 7' 8 48" 12' 12 42" 8' 8	Width Length # Chairs Width Length # Chairs 30-36" 5' 6 36-56" 6' 6 31-38" 6' 6 37-60" 9' 10 32-40" 5' 6 38-60" 10' 6 33-44" 6' 6 39-60" 6' 6 34-48" 7' 8 40-60" 7' 8 35-52" 8' 8
Width Length # Chairs 36" 6' 6 44" 8' 8 48" 8' 8 48" 10' 10 48" 12' 12 60" 15' 16	Diameter # Chairs 42" 4 48" 5 54" 6 60" 7 66" 7 72" 8 84" 9 96" 11 108" 12

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Can you arrange for someone to assemble my product(s) for me?

Yes, we work with assembly firms throughout the United States. Please call 1-800-558-1010 and a sales representative will put you in touch with the nearest assembly firm.

Approximate Charges
Chairs	$15
Bookcases	$50
Executive Desk	$100
Storage Cabinet	$75
Lateral File	$65

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Do your products meet fire code standards?

Almost all our products meet California Code 117-75 which has generally been the national standard. Some public buildings require Boston or California Code 133. Call our specialists for seating to meet your local code.
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Ergonomics

What features are most important when choosing an ergonomic chair?

All chairs listed in our catalog and on this website have an icon indicating how many ergonomic features it has. Refer to this guide to help choose an ergonomic chair. This diagram shows 11 of most popular adjustments to look for when ordering.
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Choose a chair that has a combination of ergonomic adjustments to help maximize comfort througout the day.

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Service After Sale

How do I return my item?

Cancellations or returns must be authorized in advance. Please call 1-800-626-6060 and a Customer Service representative will assess the situation and, if need be, issue a return authorization.
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Do you sell replacement parts for your products?

National Business Furniture products are guaranteed for 15 years for workmanship and materials (not including normal wear). Please call 1-800-626-6060 for a Customer Service representative to assist you.
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What is your return policy?

Returns and cancellations after shipment must be authorized in advance and are subject to round trip shipping charges. Orders of $2,000 or more are subject to a restocking charge. Please call 1-800-626-6060 and a Customer Service representative will assess your situation.
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Mailings

Can you add me to your mailing list?

Yes. Please visit our catalog request page and complete the form. We’ll send you the latest NBF catalog as soon as we receive your request.
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Can you remove me from your mailing list?

Yes. Please write "Delete" on a copy of the back cover of your catalog (with the mailing label on it) and fax it to 1-800-329-9349 or call us at 1-800-558-1010. You may also email us at list@NationalBusinessFurniture.com.
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Can you change my name and/or address on your mailing list?

Yes. Please, make the changes to the mailing label on a copy of the back cover of your catalog and fax it to 1-800-329-9349 or call us at 1-800-558-1010. You may also email us at list@NationalBusinessFurniture.com.
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Can you not rent my mailing address to other companies?

Please write "Do Not Rent" on a copy of the back cover of your catalog (with your mailing label on it) and fax it to us at 1-800-329-9349 or call us at 1-800-558-1010. You may also email us at list@NationalBusinessFurniture.com.
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Special Services

How can I lease my furniture?

The order must be a minimum of $2,000 including delivery. Different payment plans to meet your needs can be arranged. National Business Furniture's rates are among the lowest in the country. Call for rates and details 1-800-558-1010.

Equipment Cost	24 Mo.	36 Mo.	48 Mo.	60 Mo.
$2,000 - $5,000	.0534	.0387	.0309	.0266
$5,001 - $10,000	.0512	.0367	.0292	.0250
$10,001 - $25,000	.0498	.0355	.0280	.0238
$25,001 - $50,000	.0488	.0346	.0274	.0233
Over $50,000	.0482	.0340	.0269	.0228
Example: $4,491 Furniture package; 36 Month lease: Monthly payments equal .0387 X $4,491 = $174/Mo.

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Do you offer any space planning?

Yes, call our design specialists at 1-800-558-1010 to help you plan your office. With state-of-the-art graphic software we can provide you with a complete layout including precise dimensions and 3-D views.
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Do you have an Affiliate program?

Our Affiliate Program is a dynamic way for you to make extra cash from your website simply by linking to National Business Furniture and enhancing your site with great office furniture from an experienced online leader. We have partnered with LinkShare to manage the program and LinkShare will provide you with useful tracking metrics. They will monitor traffic coming from your site to ours, and they will provide you with daily reports so you can see how the links you have chosen are working for you. If you're already a Linkshare member, click here to join our program. Otherwise, click here to create a Linkshare account and then join our program.
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Dun’s and Federal Tax Identification Numbers

What is your Dun's number?

Our Dun's number is 07-616-4771.
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What is your Federal Tax Identification number?

Our Federal Tax Identification number is #20-3851320.
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Federal Government Information

Do you have a GSA contract?

NBF has two GSA contracts:

• Our commercial contract (#GS-28F-0007T) covers hundreds of office furniture products with specified GSA discounts and fast shipment. GSA-approved items are available through our catalogs and on NBF.com. To see our selection of GSA-approved office furniture, visit our GSA Approved Items category.
• NBF also has a packaged office contract (#GS-28F-0017S) supported by vendor GSA contracts at their specified pricing and delivery time frames. Additionally, we are approved to be the "Dealer of Record" to help specify additional products to meet your office furniture needs. We also have CCR and Small Business Administration registrations.

Simply call our GSA specialists at 1-800-558-1010 to answer any questions. For your convenience, we accept GSA SmartPay government credit cards.
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Delivered Price Information

If you require delivered pricing, call 1-800-558-1010.
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General Information

National Business Furniture, LLC
735 N. Water St.
Milwaukee, WI 53202

Open Market and GSA

Location	Atlanta	Dallas	Los Angeles	Milwaukee
CAGE Code	8W753	03DG6	4X133	6P292
DUNS Number	03-949-4810	03-949-4810	00-626-6407	07-616-4771
Tax ID (TIN)	20-3851320	20-3851320	20-3851320	20-3851320

Atlanta	(Serves AL, AR, FL, GA, KY, LA, MS, NC, OK, TN, SC, VA, and WV)
Dallas	(Serves TX)
Los Angeles	(Serves AK, AZ, CA, HI, ID, NM, NV, OR, UT, and WA)
Milwaukee	(Serves CO, CT, DC, DE, IA, IL, IN, KS, MA, MD, ME, MI, MN, MO, MT, ND, NE, NH, NJ, NY, OH, PA, RI, SD, VT, WI, and WY)

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EFT Payment Information

	Atlanta	Dallas	Los Angeles	Milwaukee
NBF Contact Email	atlacctg@nbf.biz	atlacctg@nbf.biz	laacctg@nbf.biz	milacctg@nbf.biz
NBF Phone	(404)351-1948	see below	(213)365-1100	(414)276-8511
NBF Payment Contact	Gary Westfahl ext. 262	Gary Westfahl 404-351-1948 ext. 262	Angeline Ner ext. 331	Laura Bensene ext. 149
NBF Payment Contact	Debbie Glaze ext. 230	Christina Keltner 972-866-9305 ext. 504	Sal Rivera ext. 335	Carrie Davidson ext. 114

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