About National Business Furniture
Who is National Business Furniture?
National Business Furniture was founded in 1975 as a catalog
providing "Beautiful Offices at Affordable Prices®" to corporate
offices and government agencies. Our focus has been on offering
quality furniture while providing unparalleled service; both during
and after the sale. Our team of furniture specialists can help you
design your office space and choose the right furniture to meet
your needs. Plus, our products are covered by our exclusive
15-Year Guarantee.
You can order furniture through our catalog or by using our
easy-to-use website. To speak to one of our furniture specialists,
call us at: 800-558-1010. To request a free
National Business Furniture catalog,
click here.
To visit any of our related companies, please click on the
links below.
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National Business Furniture Companies
National Business Furniture: Office furniture for corporate offices and government agencies
OfficeFurniture.com: Office furniture for small businesses and home offices
OfficeChairs.com: Office chairs for every office
Dallas Midwest: Furniture for schools, churches and government agencies
Alfax: Furniture for schools, churches and government agencies
We've also partnered with OfficeFurniture.org to help provide free information and tips regarding purchasing office furniture.
OfficeFurniture.org.
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Contact Information
How can I contact National Business Furniture?
To speak to a professional sales representative, call 800-558-1010
For service after the sale, call 800-626-6060 (Monday through Friday)
To contact us via email,
click here
To send us a fax, use 800-329-9349
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Can I request a free catalog?
Absolutely. Please visit our
catalog request page and complete the form. We’ll send you the latest NBF catalog as soon as we receive your request.
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Hours and Locations
What are your hours?
Our
professional sales representatives are available to take your calls during the following hours:
Monday through Friday: 6:30 am-8 pm Central
Saturday: 8 am-8 pm Central
Sunday: 8 am-6 pm Central
For
service after the sale, call during these hours:
Monday through Friday: 6:30 am-8 pm Central
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Where are you located?
Our main office and corporate headquarters is located in Milwaukee, Wisconsin. We also have branch offices in Atlanta, Dallas and Los Angeles.
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Is there a showroom near me?
Our offices in Milwaukee, Atlanta, Dallas and Los Angeles also
serve as working showrooms. Please call 800-558-1010
to schedule an appointment. We can also have a sales associate
come to your office.
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What is your mailing address?
Milwaukee
National Business Furniture
PO Box 514052
Milwaukee, WI 53203-3452
Atlanta
National Business Furniture
1819 Peachtree Road, Suite 520
Atlanta, GA 30309
Los Angeles
National Business Furniture
3530 Wilshire Blvd., Suite 710
Los Angeles, CA 90010
Dallas
National Business Furniture
4100 Alpha Road, Suite 111
Dallas, TX 75244
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Exclusive 15 Year Guarantee
What is your exclusive 15 Year Guarantee?
National Business Furniture guarantees that all products are
accurately described and will give the service you expect for
15 years. If there are any problems with the quality of the
materials or workmanship, we will adjust, repair or replace to your
satisfaction. Normal wear on 24-hour-use chairs and chairs with a weight capacity of 250 lbs. or more are not included.
Orders over $15,000 are subject to manufacturer's warranty.
Guarantee does not include color matching. Please request FREE
color samples prior to placing your order.
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Products and Ordering
How do I place an order?
You can order furniture through our catalog or by using our
easy-to-use website. To speak to one of our furniture specialists,
call us at: 800-558-1010. You can also
fax your order to 800-329-9349. To request a
free National Business Furniture catalog,
click here.
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Are color samples available?
Yes, call our sales representatives at 800-558-1010. They will send you free fabric and wood samples via USPS. You can also order free
color samples on our website. Simply click on the "Colors" tab on the product page
and select which colors you'd like to receive.
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Do you sell other products not in your catalog?
We have access to many items that are not shown in our catalog or on our website. Custom orders are our specialty. Simply call our sales department
at 800-558-1010 and we will help you find items.
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I have my own fabric that I would like the chairs covered with. Is that possible?
Yes, customer's own material (COM) orders are possible. Call
800-558-1010 and we will give you the proper procedures for sending the fabric to the manufacturer.
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How many people can I fit around a table?
Below are some general guidelines to use when determining the size
of table and number of chairs needed for a conference area. All
estimates are based on an average chair width of 23" with 4"
clearance between chairs. Adjust accordingly for a different size
chair. When ordering large size tables, remember to measure the
elevator it will be carried in and the doorways it will travel
through.
 |
| Width |
Length |
# Chairs |
|
Width |
Length |
# Chairs |
| 30" |
5' |
6 |
|
42" |
9' |
10 |
| 30" |
6' |
6 |
|
42" |
10' |
10 |
| 36" |
5' |
6 |
|
48" |
6' |
6 |
| 36" |
6' |
6 |
|
48" |
7' |
8 |
| 36" |
7' |
8 |
|
48" |
8' |
8 |
| 36" |
8' |
8 |
|
48" |
9' |
10 |
| 42" |
6' |
6 |
|
48" |
10' |
10 |
| 42" |
7' |
8 |
|
48" |
12' |
12 |
| 42" |
8' |
8 |
|
|
|
|
|
 |
| Width |
Length |
# Chairs |
|
Width |
Length |
# Chairs |
| 30-36" |
5' |
6 |
|
36-56" |
6' |
6 |
| 31-38" |
6' |
6 |
|
37-60" |
9' |
10 |
| 32-40" |
5' |
6 |
|
38-60" |
10' |
6 |
| 33-44" |
6' |
6 |
|
39-60" |
6' |
6 |
| 34-48" |
7' |
8 |
|
40-60" |
7' |
8 |
| 35-52" |
8' |
8 |
|
|
|
|
|
 |
| Width |
Length |
# Chairs |
| 36" |
6' |
6 |
| 44" |
8' |
8 |
| 48" |
8' |
8 |
| 48" |
10' |
10 |
| 48" |
12' |
12 |
| 60" |
15' |
16 |
|
 |
| Diameter |
# Chairs |
| 42" |
4 |
| 48" |
5 |
| 54" |
6 |
| 60" |
7 |
| 66" |
7 |
| 72" |
8 |
| 84" |
9 |
| 96" |
11 |
| 108" |
12 |
|
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Can you arrange for someone to assemble my product(s) for me?
Yes, we work with assembly firms throughout the United States.
Please call 800-558-1010 and a sales
representative will put you in touch with the nearest assembly firm.
| Approximate Charges |
|
| Chairs |
$15 |
| Bookcases |
$50 |
| Executive Desk |
$100 |
| Storage Cabinet |
$75 |
| Lateral File |
$65 |
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Do your products meet fire code standards?
Almost all our products meet California Code 117-75 which has
generally been the national standard. Some public buildings
require Boston or California Code 133. Call our specialists for
seating to meet your local code.
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Are your products listed on the Ariba network?
Yes, our entire selection of products is available on the Ariba network. In addition we are
Ariba Ready certified and can receive orders through the Ariba network. To learn more read our
Ariba profile, or our
press release announcing our Ariba Ready Status. Please call us at or
email us for more information.
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Creating/Managing Your Account (NEW)
Do I need to create an account to make a purchase?
No. You can purchase on NBF.com without
creating an account or signing in to an existing account. Simply continue through the checkout process as a guest. However, creating an account allows you to view past orders, create shopping lists and save multiple addresses.
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What are the benefits to creating an account on NBF.com?
When you
create an account at NBF.com, you'll be able to view your past orders, create shopping lists and save multiple addresses. Having your information saved will allow you to checkout even faster!
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How do I create an account?
Simply go to our
Create an Account page to get started.
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What if I forgot my password?
We'll
email you your password if you happen to forget it.
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Can I create shopping lists/wish lists?
Yes. Once you
create an account, you'll be able to save items in one or multiple shopping lists. Shopping lists make it easy to save all the items you’re interested in. Plus, shopping lists can be emailed, so you can send them out for a quote or for approval.
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Payment
Do you accept credit cards?
National Business Furniture accepts the following credit cards:
Visa
MasterCard
American Express
Discover
All government credit cards
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How do I qualify for open credit?
Simply place an order at our web site, call or fax an order to us. Credit is established when your first order is placed if you have a satisfactory rating with Dun and Bradstreet.
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Are volume discounts available?
Merchandise orders over $5,000 are eligible for a volume discount. Additional discounts are available on government orders. See our government discount chart
here. Discounts are also available on delivery charges. Call
800-558-1010 for details.
| Merchandise Value | No deposit
—Credit approved
—Gov't agencies
—Leases |
| $5,000.00 - $5,999.99 | 3% |
| $6,000.00 - $6,999.99 | 4% |
| $7,000.00 - $7,999.99 | 5% |
| $8,000.00 - $8,999.99 | 6% |
| $9,000.00 - $9,999.99 | 7% |
| $10,000.00 - $10,999.99 | 8% |
| $11,000.00 + | Please call for your discount |
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Is sales tax collected in my state?
We collect sales tax on orders shipping to
Arizona, California, Colorado, Washington D.C., Georgia, Illinois, Kansas, Massachusetts, Minnesota, Missouri, New Jersey, Nevada, New York, Rhode Island, Texas, Washington, Wisconsin.
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Freight and Shipping
How is furniture delivered?
That depends on the item and its weight and size. Methods include
UPS, tailgate and inside delivery. It is best to call
800-558-1010 and talk to an Inside Sales
representative who can assist you.
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What is tailgate delivery?
Most large non-UPS-able products are shipped tailgate delivery.
This is the most economical delivery available. It means the driver
will bring the product to the back of the truck. Someone from your
company or building will have to move the item into your building.
Inside delivery is available. Please call 800-558-1010 for a quote.
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What is inside delivery?
Inside delivery involves a moving company bringing your product(s)
into your facility. This prevents you from having to go out to the
back of the truck and unload your merchandise. Additional charges
and delivery time (1-2 weeks) apply. Call 800-558-1010 for details.
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How much is my delivery?
Delivery charges vary. Delivery rates generally run 15-20% of the
merchandise price; however, that can change based on product weight
and shipping origin. Please call 800-558-1010
and a sales representative will give you a guaranteed rate.
Additional delivery charges will be applied on shipments to Alaska, Hawaii and U.S. territories. We do not deliver to P.O. boxes, international addresses or APO addresses. A U.S. consolidation point and a TCN# is required for overseas destinations. Please call us at 800-558-1010 with any questions.
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How long will it be before my product arrives?
Generally, items that Ship Today will arrive in two to three days, In Stock items arrive in one to two weeks and Made-to-Order items arrive in two to four weeks.
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Is it possible to receive my product faster than 1-2 weeks?
Yes. We have hundreds of items that Ship Today. These items generally arrive within two to three days. Browse our complete selection of
Ships Today items or call 800-558-1010 to speak to our furniture specialists.
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Ergonomics
What features are most important when choosing an ergonomic chair?
All chairs listed in our catalog and on this website have an icon
indicating how many ergonomic features it has. Refer to this guide
to help choose an ergonomic chair. This diagram shows 11 of most
popular adjustments to look for when ordering.
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Choose a chair that has a combination of ergonomic adjustments to
help maximize comfort througout the day.
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Service After Sale
How do I return my item?
Cancellations or returns must be authorized in advance. Please call
800-626-6060 and a Customer Service
representative will assess the situation and, if need be, issue a
return authorization. Charges may apply on returns.
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Do you sell replacement parts for your products?
National Business Furniture products are guaranteed for 15
years for workmanship and materials (not including normal wear).
Please call 800-626-6060 for a Customer
Service representative to assist you.
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What is your return policy?
Returns and cancellations after shipment must be authorized in
advance and are subject to round trip shipping charges. Orders of
$2,000 or more are subject to a restocking charge. Please
call 800-626-6060 and a Customer Service
representative will assess your situation.
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Mailings
Can you add me to your mailing list?
Yes. Please visit our
catalog request page
and complete the form. We’ll send you the latest NBF catalog as
soon as we receive your request.
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Can you remove me from your mailing list?
Yes. Please write "One Time Per Year", "Two Times Per Year", or "Delete" on a copy of the
back cover of your catalog (with the mailing label on it) and fax it to 800-329-9349
or call us at 800-558-1010. You may also email us at
list@NationalBusinessFurniture.com and please include the Priority Code from the blue box on the
back cover of your catalog. Or you can simply fill out our
online form. Please be aware that it may
take up to 90 days to take effect and you may receive additional catalogs during that time.
If you're currently not receiving our email newsletter which contains special offers and information on
new products, please let us know if you would like to begin receiving it.
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Can you change my name and/or address on your mailing list?
Yes. Please, make the changes to the mailing label on a copy of
the back cover of your catalog and fax it to 800-329-9349
or call us at 800-558-1010. You may also
email us at
list@NationalBusinessFurniture.com and please include the
Priority Code from the blue box on the back cover of your catalog.
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Can you not rent my mailing address to other companies?
Please write "Do Not Rent" on a copy of the back cover of your
catalog (with your mailing label on it) and fax it to us
at 800-329-9349 or call us at 800-558-1010.
You may also email us at
list@NationalBusinessFurniture.com and please include the
Priority Code from the blue box on the back cover of your catalog.
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Special Services
How can I lease my furniture?
The order must be a minimum of $2,000 including delivery.
Different payment plans to meet your needs can be arranged.
National Business Furniture's rates are among the lowest in
the country. Call for rates and details 800-558-1010.
| Equipment Cost |
24 Mo. |
36 Mo. |
48 Mo. |
60 Mo. |
| $2,000 - $5,000 |
.0534 |
.0387 |
.0309 |
.0266 |
| $5,001 - $10,000 |
.0512 |
.0367 |
.0292 |
.0250 |
| $10,001 - $25,000 |
.0498 |
.0355 |
.0280 |
.0238 |
| $25,001 - $50,000 |
.0488 |
.0346 |
.0274 |
.0233 |
| Over $50,000 |
.0482 |
.0340 |
.0269 |
.0228 |
|
Example: $4,491 Furniture package; 36 Month lease: Monthly payments equal .0387 X $4,491 = $174/Mo.
|
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Do you offer any space planning?
Yes, call our design specialists at 800-558-1010
to help you plan your office. With state-of-the-art graphic
software we can provide you with a complete layout including
precise dimensions and 3-D views.
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Do you have an Affiliate program?
Our Affiliate Program is a dynamic way for you to make extra
cash from your website simply by linking to National Business Furniture
and enhancing your site with great office furniture from an
experienced online leader. We have partnered with LinkShare
to manage the program and LinkShare will provide you with
useful tracking metrics. They will monitor traffic coming
from your site to ours, and they will provide you with daily
reports so you can see how the links you have chosen are
working for you. If you're already a Linkshare member,
click here
to join our program. Otherwise,
click here to create a Linkshare account and then join our program.
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Dun’s and Federal Tax Identification Numbers
What is your Dun's number?
Our Dun's number is 07-616-4771.
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What is your Federal Tax Identification number?
Our Federal Tax Identification number is #20-3851320.
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Federal and State Government Information
Do you have a GSA contract?
Yes, NBF holds a Schedule 71 Furniture Contract, number GS-27F-0024V.
NBF’s GSA Contract (GS-27F-0024V) covers thousands of products, ranging from desks and office suites to insulated files and safes. All contract items receive NBF's GSA volume discounting and are available for fast shipment - some items even
ship the same day!
All contract items are identified by the a
icon in both the NBF catalog and website. To view our full offering of GSA Contract items, visit our
GSA Approved Items Category, or look for us on
GSA Advantage! website.
On October 1, 2009 GSA's Integrated Workplace Acquisitions Center (IWAC) consolidated five Schedule 71 Contracts (71-I: Office Furniture, 71-II: Household & Quarters Furniture, 71-II H: Packaged Room, 71-III: Special Use Furniture and 71-III E: Miscellaneous Furniture) into what is now known as:
FSC 71 – Furniture.
Click here to read GSA's summary of the consolidation. Due to this consolidation, National Business Furniture's three GSA Contracts (GS-28F-0007T, GS-28F-0017S and GS-27F-0024V) have now been merged into a single FSC 71 – Furniture Contract: GS-27F-0024V.
Simply call our GSA specialists at 800-558-1010 to answer any questions. For your convenience, we accept GSA SmartPay government credit cards.
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Do you have state contracts?
Yes. NBF currently has two state contracts.
National Business Furniture participates in the Texas multiple award schedule (TXMAS) contracts. We offer a wide range of TXMAS Approved office furniture. All items that are marked "GSA Approved" also fulfill TXMAS contract requirements. TXMAS Contract items are identifed with the GSA logo.
National Business Furniture participates in the California multiple award schedule (CMAS) contracts. We offer a wide range of CMAS Approved office furniture. All items that are marked "GSA Approved" also fulfill CMAS contract requirements. CMAS Contract items are identifed with the GSA logo.
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Discounts On Government Orders
The following chart shows the discounts NBF applies to GSA approved items for government orders. All discounts are applied during checkout when you're
signed in as a GSA customer.
| Merchandise Value | No deposit
—Credit approved
—Gov't agencies
—Leases |
| $0.00 - $2,999.00 | 0.3% |
| $3,000.00 - $3,999.00 | 3.3% |
| $4,000.00 - $4,999.00 | 4.3% |
| $5,000.00 - $5,999.00 | 5.3% |
| $6,000.00 - $6,999.00 | 6.3% |
| $7,000.00 - $7,999.00 | 7.3% |
| $8,000.00 - $8,999.00 | 8.3% |
| $9,000.00 - $9,999.00 | 9.3% |
| $10,000.00 - $10,999.00 | 10.3% |
| $11,000.00 - $11,999.00 | 13.4% |
| $12,000.00 - $12,999.00 | 14.4% |
| $13,000.00 - $13,999.00 | 15.4% |
| $14,000.00 - $14,999.00 | 16.4% |
| $15,000.00 - $24,999.00 | 17.4% |
| $25,000.00 - $99,999.00 | 20.4% |
| $100,000.00 - $999,999.00 | 22.4% |
| $999,999.01 + | Please call for your discount |
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How do I find GSA approved items?
You can find GSA approved items by going to our
GSA page. If you
sign in as a GSA customer, you can shop for GSA and open market items or choose to view GSA approved items only.
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Delivered Price Information
You can choose to view your order with FOB pricing when you
sign in as a GSA customer. Or, you can call our GSA experts at 800-558-1010 for assistance.
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General Information
National Business Furniture, LLC
735 N. Water St.
Milwaukee, WI 53202
Open Market and GSA
| Location |
Atlanta |
Dallas |
Los Angeles |
Milwaukee |
| CAGE Code |
8W753 |
03DG6 |
4X133 |
6P292 |
| DUNS Number |
03-949-4810 |
03-949-4810 |
00-626-6407 |
07-616-4771 |
| Tax ID (TIN) |
20-3851320 |
20-3851320 |
20-3851320 |
20-3851320 |
| Atlanta |
(Serves AL, AR, FL, GA, KY, LA, MS, NC, OK, TN, SC, VA, and WV) |
| Dallas |
(Serves TX) |
| Los Angeles |
(Serves AK, AZ, CA, HI, ID, NM, NV, OR, UT, and WA) |
| Milwaukee |
(Serves CO, CT, DC, DE, IA, IL, IN, KS, MA, MD, ME, MI, MN, MO, MT, ND, NE, NH, NJ, NY, OH, PA, RI, SD, VT, WI, and WY) |
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EFT Payment Information
|
Atlanta |
Dallas |
Los Angeles |
Milwaukee |
| NBF Contact Email |
atlacctg@nbf.biz |
atlacctg@nbf.biz |
laacctg@nbf.biz |
milacctg@nbf.biz |
| NBF Phone |
(404)351-1948 |
see below |
(213)365-1100 |
(414)276-8511 |
| NBF Payment Contact |
Gary Westfahl
ext. 262 |
Gary Westfahl
404-351-1948 ext. 262 |
Angeline Ner
ext. 331 |
Laura Bensene
ext. 149 |
| NBF Payment Contact |
Debbie Glaze
ext. 230 |
Christina Keltner
972-866-9305 ext. 504 |
Sal Rivera
ext. 335 |
Carrie Davidson
ext. 114 |
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Can NBF meet set-aside requirements?
Yes. NBF's network of small business dealers allows federal buyers to purchase GSA approved items at contract pricing and meet set-aside purchase requirements at the same time.
Our network covers:
•
Small Business
•
Woman Owned Small Business
•
Veteran Owned Small Business
•
Service Disabled Veteran Owned Small Business
•
SBA Certified Small Disadvantaged Business
•
SBA Certified 8(a) Firm
•
SBA Certified HUBZone Firm
•
BPA Requirements
Create an account or
sign-in to create shopping lists that can be emailed directly
to one of our GSA Specialists. We'll help you obtain a quote with the set-aside
provider of your choice.
Call 800-558-1010 or
email the details of your requirements today to learn more.
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Can NBF team multiple GSA schedules?
Yes. By utilizing Contractor Team Arrangements (CTA), NBF is able to go beyond office furniture and provide a variety of office supplies, dorm quarters furniture, appliances and more. Call one of our designated GSA Specialists at 800-558-1010 or
email today to learn more about our teaming partners.
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